Access Healthcare

Dallas and Chennai-based RCM and payer BPO provider with echo automation

Overview

Access Healthcare provides revenue cycle services and healthcare business process outsourcing from offices in Dallas, Texas, and Chennai, India.[10] Its clients include hospitals and health systems, revenue cycle partners, other medical billing companies, dental groups and health insurers.

Revenue cycle services cover the front end (scheduling, eligibility, prior authorisation and registration), the mid-cycle (coding, charge entry, clinical documentation improvement and revenue integrity) and the back end (remittance, A/R, denials and credentialing). For payers, it handles claims operations, enrolment, appeals, premium billing, fraud and overpayment recovery and utilisation management. Its echo automation platform includes bots, autonomous coding, payments and security tools.[10]

The company headlines a “60% reduction in cost to collect from day one”, a marketing claim without published methodology.[10] Access Healthcare suits organisations, including other billing companies, that want offshore capacity with automation. Its website does not state headcount or ownership.

Access Healthcare features

  • Front, mid and back-end RCM
  • Payer BPO services
  • echo automation platform
  • Autonomous coding
  • Credentialing
  • Dental group services

Access Healthcare pricing

Quote-based.

Access Healthcare strengths and limitations

Strengths

  • Serves providers and payers
  • Works with other billing companies
  • Automation platform
  • Full revenue cycle coverage

Limitations

  • Headcount and ownership not published
  • Cost-saving claims not substantiated
  • Offshore delivery requires oversight

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