Overview
HotelRunner is a hospitality distribution provider whose website carries a copyright notice dating from 2011 and is offered in English, Spanish, French and Turkish. It lists SSL, PCI-DSS and ISO 27001 badges[9].
HotelRunner’s pricing is unusual in tying the subscription to realised booking revenue. Essential Manage costs 0.75% of monthly realised booking revenue with a US$19.95 minimum; Essential Sell costs 1.25% with a US$29.95 minimum; and Essential Complete costs 1% with a US$39.95 minimum. Yearly Essential subscriptions at a flat fee are available through sales, and Advanced and Elite tiers are quote-based. All Essential plans include 50 rate plans, unlimited users and rooms, assisted onboarding, and chat, email and phone support[9].
The percentage model aligns cost with occupancy, which suits seasonal properties, but becomes expensive relative to flat-fee tools for high-revenue hotels. HotelRunner does not publish a channel count on its pricing page.
HotelRunner features
- Revenue-based subscription
- 50 rate plans on Essential plans
- Unlimited users and rooms
- Assisted onboarding and phone support
- ISO 27001 badge
HotelRunner pricing
Essential Manage 0.75% (min US$19.95/month); Essential Sell 1.25% (min US$29.95); Essential Complete 1% (min US$39.95). Advanced and Elite quote-based. Free trial offered (length not stated).
HotelRunner strengths and limitations
Strengths
- Low fixed cost in quiet months
- Unlimited rooms and users
- Published prices
Limitations
- Costly for high-revenue properties
- Channel count not published
- Advanced tiers require sales contact
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