Open Dental

Highly customisable PMS with a published flat support fee

Overview

Open Dental is a comprehensive, highly customisable dental practice management system for practices of any size[4]. It is notable for transparent pricing: the only upfront cost is the first month of support fees, with data conversion billed separately[3].

In the United States support costs US$199 a month per office for the first 12 months and US$149 thereafter, with each licence covering all computers at a location for up to three providers (hygienists excluded) and US$20 a month for each further provider. Canada pays US$164 and then US$137, other countries US$89, and dental schools and developing countries use it free with limited support. Offices of four to nine locations pay US$169 a month each initially, and prepayment discounts reach 15% for two to three years[3].

Features include discount plans, e-prescriptions, a graphical tooth chart, built-in and custom reports and queries, email and digital forms, bridges to more than 100 programs, more than 20 clearinghouses and conversions from more than 200 systems, plus eServices such as a patient portal and Web Sched[4]. Its depth of configuration can overwhelm offices without technical staff.

Open Dental features

  • Custom reports and queries
  • Bridges to 100+ programs
  • 20+ clearinghouses
  • Conversions from 200+ systems
  • Patient portal and Web Sched

Open Dental pricing

US: US$199/month per office for 12 months, then US$149 (up to 3 providers; +US$20 per extra provider). Canada US$164 then US$137; other countries US$89. Prepay discounts 5–15%.

Open Dental strengths and limitations

Strengths

  • Fully published pricing
  • No licence purchase, only support fees
  • Extensive integrations and conversions

Limitations

  • Configuration complexity
  • Server and IT management needed
  • Fee rose in 2026

Appears in

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