ShipHero Pricing, Plans & Alternatives (2026)

Overview

ShipHero sells a cloud WMS for e-commerce brands and third-party logistics providers and is one of the few WMS vendors to publish detailed pricing^[17]. Its Core plan starts at US$15,000 per year and includes 25,000 direct-to-consumer shipments and ten store connections; Growth and Enterprise plans are custom-priced, with Enterprise adding multi-site operation, single sign-on and location-aware warehousing^[17].

Pricing is metered on shipments and orders rather than seats. Every plan includes unlimited users, SKUs and warehouses, API access and support, and 3PLs pay the same rates as brands with no per-client or per-warehouse fees^[17]. Additional direct-to-consumer shipments cost US$0.24 each on a pay-as-you-go basis or between US$0.22 and US$0.151 when prepaid by tier; wholesale orders cost US$2.10 each pay-as-you-go^[17]. ShipHero also offers an AI toolkit with a Model Context Protocol (MCP) server on every plan, light-directed hardware and Tap-to-Pack devices^[17].

The published schedule makes ShipHero easier to budget than most competitors, but the total includes items that are easy to overlook: contracts start at 12 months, onboarding typically starts around US$5,000, and add-ons such as single sign-on on the Core plan cost US$500 a month^[17]. The platform is oriented to parcel fulfilment rather than pallet-heavy wholesale or manufacturing warehouses.

ShipHero features

Unlimited users, SKUs and warehouses
Shipment-based metering
Location-aware warehousing (Enterprise or add-on)
Light-directed picking hardware
AI toolkit with MCP server
API access on all plans

ShipHero pricing

Core: from US$15,000/year, including 25,000 DTC shipments and 10 store connections. Growth: custom. Enterprise: custom (multi-site, SSO, location-aware warehousing). Overage: US$0.24 per DTC shipment pay-as-you-go (US$0.22–0.151 prepaid); US$2.10 per wholesale order pay-as-you-go. SSO on Core US$500/month; Tap-to-Pack US$1,000 per unit one-time; onboarding typically from about US$5,000; 12-month minimum term. A trial account is available on request.