Trainual Review: Pricing, Pros, Cons & Alternatives

Overview

Trainual sits between a classic LMS and a company knowledge base: it is designed for documenting processes, policies and standard operating procedures and assigning them as training, rather than for formal course catalogues. The vendor states it is best suited to companies with 25 to 1,000 employees, although some customers have thousands of users.^[22]

The product is sold in four tiers, Core, Pro, Premium and Enterprise, but prices are not published; they vary with team size and features and require a demo.^[22] New customers pay a one-time implementation fee of US$1,000.^[22] The tiers differ in training paths (none on Core), video storage (2 GB on Core, 15 GB on Pro, unlimited above), SCORM upload capacity (none on Core, 5 GB on Pro, 15 GB on Premium), version history (30 days to unlimited) and electronic signatures (300 a year on Pro, unlimited above).^[22] A course library is an add-on on all plans. Accounts can be paused for up to three months and cancellations take effect at the end of the billing cycle.^[22] The lack of SCORM on the entry tier and limited formal assessment tooling make it a weaker fit for regulated compliance training than dedicated LMS products.