American Express Global Business Travel (Amex GBT)

Largest TMC by reported transaction value, taken private in 2026

Overview

American Express Global Business Travel is the largest TMC in this list by reported volume. In 2025 it generated total transaction value of about US$36.3bn, revenue of US$2.72bn, net income of US$111m and adjusted EBITDA of US$532m.[1] Its operations are headquartered in London; at the end of 2025 it had more than 27,000 employees and owned operations in 49 countries, and it reaches other markets through partner networks operating under the Amex GBT, Egencia and CWT brands.[1] The company uses the American Express name under a trademark licence that American Express can terminate in certain circumstances.[1]

Amex GBT has grown by acquisition. It bought Egencia and, in September 2025, completed the acquisition of CWT, adding about 2,000 clients and strengthening its position in government, defence, energy, mining and marine travel. In October 2025 it formed an alliance with SAP Concur and launched Complete by SAP Concur and Amex GBT, a co-developed travel and expense product.[1] On 29 September 2026 the company was acquired by Gaia Purchaser, a company affiliated with Long Lake, for US$9.50 per share in cash, and was delisted from the New York Stock Exchange.[2][3]

Its main strengths are scale, supplier content and breadth of service tiers. Limitations include contract pricing that is not published and the integration work still under way across several acquired brands.

American Express Global Business Travel (Amex GBT) features

  • Amex GBT Egencia digital travel and expense platform
  • Complete by SAP Concur and Amex GBT
  • Amex GBT Neo customisable programme management
  • Owned operations in 49 countries
  • Partner networks for other markets
  • Meetings and events services

American Express Global Business Travel (Amex GBT) pricing

Quote-based; transaction and management fees negotiated per contract.

American Express Global Business Travel (Amex GBT) strengths and limitations

Strengths

  • Largest reported transaction volume
  • Several service tiers from digital to high-touch
  • Strong government and specialist-industry coverage after CWT
  • Joint product with SAP Concur

Limitations

  • No published pricing
  • Integration of acquired brands ongoing
  • Now private, so less financial disclosure
  • Brand licence depends on American Express agreement

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