Overview
athenahealth sells athenaOne, a cloud-based suite combining an ambulatory EHR, practice management and revenue cycle services, delivered as a single network rather than as separately hosted installations. The company was acquired in February 2022 by Hellman & Friedman and Bain Capital for US$17 billion; the sellers were Veritas Capital and Evergreen Coast Capital. At the time of the deal, more than 140,000 ambulatory care providers in all 50 states and over 120 specialties used the network, and Bob Segert remained chairman and chief executive.[5]
athenahealth’s network model means all customers run the same software version, and the company uses aggregated claims data to update payer rules for its billing service. That makes it attractive to groups that want the EHR vendor to take responsibility for claim follow-up. It competes most directly with eClinicalWorks and NextGen in mid-size and large physician groups.
The limitations are price transparency and control: athenahealth does not publish prices, and its revenue cycle services are typically charged as a share of collections. The company’s own website could not be opened for this review, so current product and AI features should be confirmed directly.
athenaOne (athenahealth) features
- Cloud-based ambulatory EHR
- Integrated practice management
- Revenue cycle services
- Single shared network for all customers
athenaOne (athenahealth) pricing
Quote-based. No prices are published.
athenaOne (athenahealth) strengths and limitations
Strengths
- EHR, billing and services from one vendor
- Large ambulatory network across 120+ specialties
- All customers on the same software version
- Suitable for multi-site groups
Limitations
- No published pricing
- Less configurable than locally hosted systems
- Billing fees tied to collections can be costly for high-revenue practices
Appears in
athenaOne (athenahealth) alternatives and competitors
Alternatives to athenaOne (athenahealth): companies ranked in the same lists.
Epic- Oracle
MEDITECH Expanse- eClinicalWorks
- NextGen Healthcare
Greenway Health
AdvancedMD
Tebra
Elation Health
Practice Fusion
DrChrono- CharmHealth
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