Tettra Review: Pricing, Pros, Cons & Alternatives

Overview

Tettra is an internal knowledge base designed around Slack. Its pricing page lists AI answers, AI page tagging, AI FAQ generation, training on Google Docs content and AI answers and thread summaries inside Slack, alongside page requests, verification and reports on stale and unowned content^[28]. Its about page features case studies from Techstars, Fortnox and SmartBug^[29].

The product suits companies whose questions arrive in Slack channels: answers can be drawn from Tettra pages, and gaps become page requests assigned to subject experts. Unlimited storage and version history, Zapier and API access, guest and read-only users and team usage analytics are included in the single published plan^[28].

Tettra’s pricing is simple but has an entry threshold. The Scaling plan costs $8 per user per month with a 10-user minimum; yearly billing is described as 20% off, while the FAQ refers to two free months for annual payment, an inconsistency on the vendor’s own page. SAML SSO and SCIM provisioning are paid add-ons on Scaling and included in the custom-priced Enterprise plan, and group permissions require the SCIM add-on. There is no free plan, only a 30-day trial that requires a card to continue^[28]. Teams outside Slack, for example those on Microsoft Teams, get less of its distinctive value.

Tettra features

AI answers and thread summaries in Slack
Page requests routed to experts
Verification and stale-content reports
AI page tagging and FAQ generation
Guest and read-only users
Zapier and API access

Tettra pricing

Scaling: $8 per user per month, 10-user minimum; yearly billing discounted. SSO and SCIM as paid add-ons. Enterprise: quote-based, SSO and SCIM included. 30-day free trial; no free plan.