Zight Pricing 2026: Plans, Pros & Cons

Overview

Zight is a capture and sharing tool combining screen recording, screenshots, GIFs, transcription, AI summaries, step-by-step guides and Video Requests, a feature that collects a recording from someone else without requiring an account or install on their side^[11]. It is aimed at customer support, onboarding and documentation teams as well as sales.

Its pricing page positions Zight as a replacement for several single-purpose tools, comparing it with Loom for recording, Fathom for meeting summaries, Scribe for guides, Jam for bug reports and Birdie for support video requests^[11]. The Collaborate plan for teams of two or more includes unlimited AI smart actions, up to 50 Video Requests, custom branding and calls to action, and GDPR and SOC 2 Type II compliance; the Scale plan adds premium help-desk integrations such as Zendesk, Intercom and Salesforce Service Cloud, SSO and SCIM, HIPAA compliance with a business associate agreement, custom retention and S3 storage^[11].

The free Share plan is limited to quick sharing and 15-second GIFs, and Video Request volumes are capped below the Scale tier^[11].

Zight features

Screen recording, screenshots and GIFs
Video Requests from customers without an account
AI smart actions and summaries
Step-by-step guide creation
Help-desk integrations (Scale)
SSO/SCIM and HIPAA option (Scale)

Zight pricing

Share: free. Create: US$9.95 per user per month billed annually. Collaborate: US$12 per user per month billed annually (about 20% below monthly billing). Scale: quote-based. Prices in USD.