Overview
Delegated, which says it was formerly known as Red Butler and has more than a decade in the industry, sells US-based assistant plans of 25, 50 and 75 hours a month for US$1,200, US$2,400 and US$3,600[3]. Hours replenish every 30 days and unused time rolls over for 30 days; extra hours cost US$60 each[3]. A virtual receptionist add-on ranges from 90 minutes for US$260 a month to 750 minutes for US$1,875[3]. The pricing page lists a second, smaller set of plans under the same names with different hours, which it does not explain.
Delegated strengths and limitations
Strengths
- Exclusively US-based assistants
- Receptionist minutes can be added to the same account
- Unused hours roll over for 30 days
Limitations
- Effective rate of about US$48 an hour on the entry plan
- Pricing page shows two conflicting sets of hours for the same plan names
- Rollover limited to 30 days
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