Overview
Prialto sells assistance in units of 55 hours a month, each including a dedicated assistant, an engagement manager and a backup assistant[4]. Its FAQ gives a starting price of US$1,500 a month per unit with a 90-day minimum and a US$250 setup fee, waived on annual agreements, while its plan table shows US$1,600; a full-time arrangement of three units starts at US$3,600[4]. Prialto states that every assistant is a full-time Prialto employee, cites more than 15 years of experience and is based in Portland, Oregon[5]. Assistants work 9am to 6pm on weekdays in US and UK time zones[4].
Prialto strengths and limitations
Strengths
- Backup assistant and engagement manager included in each unit
- Assistants are employees rather than contractors
- Effective rate of under US$30 an hour per unit
Limitations
- 90-day minimum term per unit
- Inconsistent unit price between the plan table and FAQ
- Assistant location is not stated
Appears in
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