Elite EXTRA

Routing, third-party delivery network and returns software on monthly terms

Overview

Elite EXTRA is a privately owned company founded in 1996 and based in Eau Claire, Wisconsin. It says its software has served more than 325,000 users since 2008, with more than 250,000 daily users and a 98% client retention rate[13].

The product line has three parts. Routing & Dispatch covers optimised route planning, real-time driver tracking, customer ETA notifications, a driver mobile app and reporting. Delivery Network adds on-demand third-party delivery, comparing price and time across providers such as DoorDash, Uber and Roadie with central contracting and billing and automated dispatch. Returns Automation handles return validation, policy enforcement, tracking, a customer portal and a digital chain of custody[13]. The company says its products receive updates every eight weeks[13].

An unusual commercial feature is the absence of long-term contracts: Elite EXTRA states customers pay on a month-to-month agreement[13]. Prices are not published. The combination of in-house routing with gig-provider dispatch makes it relevant to distributors and auto-parts or building-supply businesses that run their own vans but need overflow capacity on busy days.

Elite EXTRA features

  • Route planning and dispatch
  • Customer ETA notifications
  • On-demand delivery via DoorDash, Uber, Roadie
  • Provider price and time comparison
  • Returns automation with chain of custody
  • Updates every eight weeks

Elite EXTRA pricing

Prices not published; month-to-month agreements with no long-term contract.

Elite EXTRA strengths and limitations

Strengths

  • No long-term contracts
  • Built-in third-party delivery marketplace
  • Returns module
  • Long track record

Limitations

  • No published prices
  • US-centric provider network
  • Less known outside North America
  • Fewer enterprise references published

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