Overview
Epos Now is a POS provider that grew from Norwich, UK, where founder and CEO Jacyn Heavens set out to change the POS market in 2011; it now has offices in Norwich, Orlando and Coolum Beach, Australia[17]. The company says more than 80,000 business locations use its systems in more than 70 countries[17].
Epos Now sells hospitality bundles built around its own hardware, including the Countertop 2 POS with payments, the dual-screen Duo, the software-only Micro for existing devices and Air, Pro+ and Link card machines, as well as a kitchen display system[18]. Its US pricing page advertises a hospitality bundle at US$499 with US$0 per month, but the offer was labelled as a sale with terms not shown, and several conflicting promotions appeared on the same page[18].
Epos Now suits small hospitality businesses wanting a low upfront hardware purchase, particularly in the UK and Australia. The lack of named plan tiers, published processing rates and visible contract terms makes direct comparison difficult.
Epos Now features
- Countertop, mobile and dual-screen hardware
- Software-only option on own device
- Integrated card machines
- Retail and hospitality modes
- Countertop 2 POS with integrated payments
- Duo dual-screen terminal
- Micro software for existing devices
- Kitchen display system
Epos Now pricing
Promotional bundles shown: complete POS system US$499 ("was" US$1,099), countertop bundle US$599. Monthly software fees, processing rates and contract terms not published on the US pricing page.
Epos Now strengths and limitations
Strengths
- Offices and support in three regions
- Range of hardware form factors
- Software-only option available
- Large installed base
- Low upfront hardware bundles
- Presence in the UK, US and Australia
Limitations
- Pricing page dominated by promotions
- Software and processing fees not published
- Contract terms unclear before quote
- Conflicting offers on the same page
- Conflicting promotional prices on the pricing page
- Processing rates not published
Appears in
Epos Now alternatives and competitors
Alternatives to Epos Now: companies ranked in the same lists.
Lightspeed Retail
Clover- Square
Shopify Payments- SpotOn
Global Payments- SkyTab (Shift4)
PAR POS
Aloha (NCR Voyix)- Oracle
TouchBistro- POS Nation
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