Overview
Lightspeed Retail is made by Lightspeed Commerce Inc., headquartered in Montréal and listed on the NYSE and TSX under LSPD. The company was incorporated on 21 March 2005 as Xsilva Systems and renamed LightSpeed Retail in 2012; Lightspeed later acquired Vend Limited, and its retail plans are now sold as the X-Series[6][7]. For fiscal 2026 (to 31 March 2026) Lightspeed reported total revenue of US$1,227.0 million, up about 14%, gross transaction volume of US$98.1 billion and customer locations in more than 100 countries[8]. After a strategic review in February 2025 it made retail in North America one of its two growth priorities[7].
All three retail plans include one register, integrated payments, inventory management, purchase orders, in-store and online loyalty, advanced sales, staff and inventory reports, a mobile scanner app, landed costs, forecasting and order recommendations, API access and single sign-on. Lightspeed Wholesale and the NuORDER catalogue let retailers order from brands inside the POS. Ecommerce is built in, in a reduced form on Basic[6].
Lightspeed suits specialty retailers with large catalogues. It is more expensive than free-to-start options, additional registers and locations are charged separately without published prices, and multi-location retailers are directed to sales for a custom plan[6].
Lightspeed Retail features
- Purchase orders, landed costs and order recommendations
- Lightspeed Wholesale and NuORDER brand ordering
- Built-in ecommerce store
- In-store and online loyalty
- Mobile scanner app
- API access, workflows and SSO
- Order Anywhere and tableside ordering and payments
- Kitchen display system at US$30 per screen
Lightspeed Retail pricing
Basic US$89/month, Core US$149/month, Plus US$289/month, each with one register; annual billing saves up to 18%. AI Doc Import is an add-on on Basic and Core and included on Plus. Lightspeed Payments card-present rate advertised at 1.5% on all plans. Extra registers and locations priced separately; multi-location setups are quoted. Free trial offered.
Lightspeed Retail strengths and limitations
Strengths
- Deep inventory, purchasing and forecasting tools on every plan
- Built-in brand ordering through NuORDER
- Ecommerce included
- 24/7 chat and phone support on all plans
- Strong presence outside North America
- Published tiered pricing
Limitations
- Higher entry price than payment-led rivals
- Extra registers and locations not priced publicly
- Multi-location plans require a sales quote
- Lowest advertised rate depends on Lightspeed Payments
- Many core functions are paid add-ons
- Prices may vary by business type
Appears in
Lightspeed Retail alternatives and competitors
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