FACTS

Nelnet-owned SIS, tuition and financial aid platform for private schools

Overview

FACTS is the K-12 brand of Nelnet, the Lincoln, Nebraska-based student loan servicing and education technology group. Nelnet’s 2025 annual report says it uses the FACTS brand in the private and faith-based school market and that FACTS provides services to nearly 12,000 K-12 schools[9]. The FACTS website gives 12,000+ schools, more than 2 million families and more than 40 years in business[10].

The product set combines financial management (tuition payment plans, financial aid management, advanced accounting, incidental billing and payment forms) with education technology, including FACTS SIS, a family app, parent alerts, application and enrolment tools, website services and learning management[9]. Nelnet describes FACTS SIS as automating the flow of information between administrators, teachers and parents and covering scheduling, cafeteria management, attendance and gradebook management[9]. The company now packages these as intelligence suites (Admissions, Engagement, Financial and Success) on a data layer called FACTS IQ, and it sells versions for schools in Australia and New Zealand[10].

FACTS earns revenue from tuition plan fees charged to schools or families, so the economics differ from a pure software subscription[9]. The SIS is less suited to public districts, which need state reporting rather than tuition management.

FACTS features

  • FACTS SIS with scheduling, attendance and gradebook
  • Tuition payment plans and incidental billing
  • Financial aid management
  • Family App and Parent Alert
  • Application and enrolment tools

FACTS pricing

Quote-based. Nelnet reports that tuition payment plan fees are collected from either the institution or the payer.

FACTS strengths and limitations

Strengths

  • Deep tuition, billing and financial aid capability
  • Large private-school installed base
  • Backed by a profitable listed parent
  • Versions for Australia and New Zealand

Limitations

  • Not designed for public-district state reporting
  • Pricing unpublished
  • Product naming has shifted to suites, making comparisons harder
  • Fees may fall on families rather than the school

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