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Blackbaud

Long-established fundraising CRM for mid-sized and large nonprofits

Overview

Blackbaud is a publicly listed software company headquartered in Charleston, South Carolina, best known for nonprofit fundraising software; K-12 private schools are one of its core markets[6]. Its education products include Blackbaud Student Information System, which manages schedules, transcripts and GPAs and works directly with Blackbaud Learning Management System, plus Blackbaud Enrollment Management System, Blackbaud Tuition Management and financial aid tools[6][7]. The company markets the combined set as its Total School Solution[7].

Blackbaud reported total revenue of US$1,128.4 million for 2025, down from US$1,154.6 million in 2024, a decline it attributed mainly to the sale of EVERFI on 31 December 2024[6]. In its 10-K the company says transactional revenue from Tuition Management, which processes tuition, fees and related payments for K-12 private schools, makes up about 20% of its transactional recurring revenue[6]. That makes payments, not just software licences, central to its school business.

Pricing is customised by organisation size, number of users, modules and support level, and the company says quotes typically include implementation, training and ongoing support[8]. Blackbaud’s SIS targets independent and faith-based schools rather than public districts, and its strongest case is for schools already using its fundraising and advancement software.

Blackbaud features

  • Prospect and major-gift management
  • Planned giving and grants tracking
  • Workflow Designer automation
  • Financial Edge NXT and JustGiving integrations
  • Blackbaud AI Prospect Insights and agents
  • Claude and Copilot connections
  • Gift processing and recurring giving
  • Prospect Insights for major gifts

Blackbaud pricing

Quote-based; demo required.

Blackbaud strengths and limitations

Strengths

  • Deepest specialist fundraising feature set
  • Large partner and app marketplace
  • Admin-controlled AI features
  • Deep major-gift and campaign tools
  • Integrated with Blackbaud accounting
  • Large consultant and user community

Limitations

  • No published pricing
  • Complexity for small teams
  • Full value depends on other Blackbaud products
  • Expensive for small charities
  • Complex to configure
  • Best value requires other Blackbaud products

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