Neon CRM

Overview

Neon CRM is the donor and constituent management product of Neon One, LLC, which reports more than 7,000 nonprofit customers in the US and Canada and says its customers have raised more than US$26 billion collectively. Neon One is an Intuit QuickBooks Solution Provider^[6].

Neon CRM plans start at US$99 a month and are priced on the revenue an organisation raises rather than on record count. Contacts, users, reports, automated workflows and email sends to supporters are unlimited, and every plan includes customisable forms, workflows, emails and more than 50 ready-made reports. Optional modules add to the subscription: Memberships and Volunteers each add 10% and Events adds 20%^[6].

All plans include phone, email and live-chat support and a 24/7 virtual agent, and Neon reports a median ticket resolution time of 4.5 hours. Payment processing fees for Neon Pay are not shown on the overview page^[6].

Neon CRM features

• Unlimited contacts and users
• 50+ ready-made reports
• Membership, volunteer and event modules
• QuickBooks Solution Provider
• Phone, email and chat support on all plans
• Donor management
• Online fundraising
• Communications

Neon CRM pricing

From US$99/month, scaled by revenue raised. Add-ons: Memberships +10%, Volunteers +10%, Events +20% of subscription.

Neon CRM strengths and limitations

Appears in

• Best Donor Management Software in 2026 #4
• Best CRM for Nonprofits in 2026 #4

Neon CRM alternatives and competitors

Alternatives to Neon CRM: companies ranked in the same lists.

• Blackbaud
• SSSalesforce Sales Cloud
• Bloomerang
• DonorPerfect
• Virtuous
• Little Green Light
• Keela
• Givebutter
• CiviCRM
• Donorbox
• Zeffy
• Microsoft Power BI