Best Donor Management Software in 2026

Raiser's Edge NXT is the fundraising and donor-relationship system of Blackbaud, a Nasdaq-listed company (BLKB) based in Charleston, South Carolina that reported 2025 revenue of US$1.1 billion. Blackbaud describes the product as best suited to mid-sized and large nonprofits with dedicated development teams.

The system stores giving history, engagement and relationships in unified donor records, with reporting across annual giving, sustainers and major gifts. It handles gifts of all sizes and recurring giving, tracks prospects from identification to stewardship, and includes email, events, membership renewals, giving societies, planned gifts and grant deadlines. Workflow Designer automates multi-step outreach, Financial Edge NXT integration supports reconciliation, a JustGiving integration brings in peer-to-peer data, and developer APIs and a marketplace extend the system.

Blackbaud AI features include Prospect Insights to rank major-gift candidates, chat that drafts donor summaries and outreach, intelligent assistants, AI agents for prospect prioritisation and stewardship, and connections to Anthropic Claude and Microsoft Copilot; generative AI is off by default until an administrator enables it. Prices are not published.

Salesforce Nonprofit Cloud is Salesforce's CRM edition for nonprofits, built on a Nonprofit Data Model with a Nonprofit Toolkit for fundraising, programmes and engagement. Its main advantage is flexibility: the same platform can run fundraising, programme delivery, grantmaking and service, and it integrates with the large Salesforce partner ecosystem.

Four editions are priced per user per month, billed annually. Sales & Service Core costs US$70 and includes AI, Slack Business+, the Nonprofit Data Model, toolkit and Accounting Subledger Growth. Sales & Service Advanced costs US$125 and adds more AI, storage, automation, a full sandbox, backup and recovery and security tooling. Sales Max and Service Max cost US$285 each and add the Agentforce for Industries suite with contact-centre capabilities, and Sales Max also includes contracts and the grantmaking suite. Prices are also published in several other currencies.

Through the Power of Us programme, eligible nonprofits receive ten Nonprofit Cloud licences at no cost, with discounts on additional licences, and a 30-day trial needs no card. Implementation usually requires a consultant or in-house administrator.

Bloomerang is a donor management and fundraising platform launched in 2012. It acquired Kindful in 2021, volunteer-management company InitLive in 2023 and online-giving provider Qgiv in 2024, and reports more than 82,000 users of its products; it received a strategic growth investment in 2020 but does not name the investor.

Bloomerang's Giving Platform combines fundraising, donor management, volunteer engagement and built-in intelligence, including Prospect AI and predictive donor insights. It supports custom fields, moves management, wealth screening and major-donor workflows with assigned fundraisers. Data-quality tools include nightly NCOA address updates, deceased-donor suppression and duplicate detection. Training covers onboarding, data conversion, weekly courses, an annual conference and a knowledge base, and data can be exported at any time.

Pricing is annual and based on the number of constituent records, with unlimited users and, according to Bloomerang, no surprise add-ons for core features including implementation and training. Prices are given by quote. Bloomerang's own reported outcomes, such as donor retention figures, are vendor statistics.

Neon CRM is the donor and constituent management product of Neon One, LLC, which reports more than 7,000 nonprofit customers in the US and Canada and says its customers have raised more than US$26 billion collectively. Neon One is an Intuit QuickBooks Solution Provider.

Neon CRM plans start at US$99 a month and are priced on the revenue an organisation raises rather than on record count. Contacts, users, reports, automated workflows and email sends to supporters are unlimited, and every plan includes customisable forms, workflows, emails and more than 50 ready-made reports. Optional modules add to the subscription: Memberships and Volunteers each add 10% and Events adds 20%.

All plans include phone, email and live-chat support and a 24/7 virtual agent, and Neon reports a median ticket resolution time of 4.5 hours. Payment processing fees for Neon Pay are not shown on the overview page.

DonorPerfect is a donor management system made by SofterWare, Inc. of Bethel Park, Pennsylvania, which describes itself as employee-owned. The company says 93% of its customers stay year after year.

DonorPerfect sells three plans. Core focuses on donor management, outreach and stewardship. Plus adds QuickBooks integration, crowdfunding, moves management and scheduled reports. Pro adds enterprise direct-mail segmentation, custom API access and enterprise reports, as well as phone support; chat support is included on all plans. A free trial of the Practivated AI tool, which lets fundraisers practise donor conversations with AI, is offered with Plus and Pro.

DonorPerfect no longer publishes plan prices; organisations receive a custom quote. Its strengths are long experience with direct-mail-driven fundraising and moves management, while phone support and API access are reserved for the top tier.

Virtuous is a fundraising platform whose CRM+ product covers donor and pipeline management, marketing and communications, events, reporting and analytics, workflow and journey automation, an app and partner marketplace, and unlimited users.

CRM+ is sold in two tiers according to annual fundraising revenue: Platform for nonprofits raising up to US$5 million a year, and Enterprise for those above. Additional products include Raise for donation forms, landing pages and project-based giving; Momentum, an AI agent for major and mid-level gift officers that integrates with Blackbaud, Bloomerang and Virtuous; Insights for first- and third-party donor data, predictive models and segmentation; Analytics for business intelligence and role-based reporting; and Volunteer for onboarding, scheduling and single sign-on.

Every product is priced on request. The Momentum agent's ability to work with Blackbaud and Bloomerang data allows organisations to adopt it without migrating their CRM.

Little Green Light (LGL), from Little Green Light, LLC, is a cloud donor management system popular with small nonprofits for its low, published prices and full feature set on every tier.

Monthly subscriptions depend only on the number of constituent records: US$45 for up to 2,500, US$60 for 5,000, US$75 for 10,000, US$90 for 20,000, US$105 for 30,000, US$120 for 40,000 and US$135 for 50,000, then US$15 for each additional 10,000 records up to 200,000. All features and unlimited users are included. Prepayment saves 2.5% for three months, 5% for six and 10% for twelve. The first 30 days are free without a card, and there are no set-up fees, cancellation fees or contracts.

Online donations are processed from 2.2% plus US$0.30 by the payment processor, with no LGL fee. Support is by email during US business hours plus twice-weekly live Q&A webinars. LGL does not serve organisations in the EU, UK or Switzerland.

Keela is a nonprofit CRM made by Networks for Change Inc., which describes it as made in Canada and displays Certified B Corporation and Social Purpose Institute badges. Keela is part of Velora, an integrated nonprofit suite that also includes Aplos and Raisely.

Every plan includes unlimited forms, emails, donations and templates; donor and volunteer management; email marketing; reporting, automation, membership and project management; automatic and compliant tax receipts for the IRS, CRA or ACNC; and data storage on Microsoft Azure in the organisation's country (US, Canada or Australia). Plans are priced by contacts: from US$164 a month for up to 1,000 contacts on annual billing (US$190 monthly), US$316 for 2,501 to 5,000, and US$438 for 7,501 to 10,000, with custom pricing above that.

Standard support by email is free; Premium Care with live chat, phone and training costs from US$200 a month. Payments run through PayPal or Stripe at 2.2% plus 30 cents with no Keela surcharge. Keela's entry price is higher than several rivals for small lists.

Givebutter is an online fundraising platform from Givebutter, Inc. whose core tools, including a donor CRM, are free and funded by optional donor tips. Money transmission is provided through Stripe, with funds held at Fifth Third Bank.

With tips enabled, nonprofits pay no platform or processing fees, and the Givebutter Guarantee covers any fees donors do not; the company says 92% of donors cover fees. With tips disabled, a flat 3% platform fee applies plus processing of 2.9% plus 30 cents for cards. The free CRM has unlimited contacts and users.

Givebutter Plus is an optional upgrade priced by contacts, listed at US$29, US$79 and US$129 a month, with a 30-day trial. It adds automated workflows, task management, reporting, texting, video messages, discounted direct mail, QuickBooks Online integration and priority phone support. Support for all users is available round the clock by chat and email. Givebutter's annual Plus prices on the page did not match its monthly equivalents at review, and the CRM is less deep than dedicated donor databases.

Donorbox is an online fundraising platform operated by Rebel Idealist Inc. of Alexandria, Virginia. It reports more than US$4 billion raised, more than 300,000 campaigns and service in more than 96 countries.

The Standard plan is free, with five team members, unlimited donation forms, pages, crowdfunding, peer-to-peer campaigns and event ticketing, and a platform fee of 2.95% (3.95% for ticketing, memberships and peer-to-peer supporter pages). Pro costs US$150 a month, lowers the platform fee to 1.75% and adds ten team members, the Jay AI assistant, advanced form customisation, analytics, white-label receipts, Zapier and API access and crypto and stock donations. Premium, on quote, lowers the fee to 1.6% and adds 30 team members, priority support and a success manager.

Donorbox CRM, described as an AI-driven donor management system with segmentation, lifetime value tracking and giving-pattern insights, is available on all plans. Processing fees are separate, for example 2.2% plus 30 cents for Stripe cards for registered US nonprofits. The page gives inconsistent organisation counts of 100,000 and 200,000.

Zeffy is a fundraising platform that is free for nonprofits, with no paid tiers and every feature included. It covers card and transaction fees itself and is funded by optional contributions donors may add at checkout; it says about two-thirds of donors contribute and that nonprofits keep the full donation either way.

Zeffy includes a donor management tool that keeps donor information alongside donations, events, memberships and receipts, plus free newsletters and emails and Donor Mail for printed thank-you letters and appeals. The company is a registered B Corp, offers the platform in English and French, and reports more than 100,000 nonprofits using it and more than US$2 billion raised.

Zeffy removes cost entirely for small organisations, but its donor-management functions are lighter than those of dedicated systems, and the donor-contribution prompt at checkout may not suit every organisation's donor experience.

CiviCRM is an open-source constituent relationship management system for nonprofits that integrates with the WordPress, Drupal, Joomla and Backdrop content-management systems. The project states that more than 14,000 nonprofits use it and that its users have processed more than 116 million donations.

Fundraising features include donor-base management, online contribution pages, membership management and peer-to-peer fundraising. Because it is open source, organisations can extend and customise it freely and keep full control of their data.

The software itself carries no licence fee, but running it involves hosting, maintenance and often implementation help from a partner, and a paid hosted offering called Spark is available. Costs therefore depend on the provider chosen, and organisations without technical support may find set-up more demanding than with commercial software-as-a-service products.