Marketing automation software is software that automates repetitive marketing tasks, such as sending e-mail sequences, scoring and routing leads, segmenting contacts and triggering messages based on behaviour, so that marketing teams can nurture prospects and customers at scale. Platforms typically combine a contact database, a visual workflow builder, e-mail and other channels, and reporting tied to revenue.
This list covers twelve marketing automation platforms available in November 2026, spanning enterprise B2B suites (HubSpot, Salesforce), e-mail-led automation (ActiveCampaign, Mailchimp, GetResponse), e-commerce platforms (Klaviyo, Omnisend) and product-led messaging tools (Braze, Customer.io). Prices are in US dollars where the vendor displayed them; GetResponse displayed euros.
Contents
- What is marketing automation software
- History and market
- Key features to compare
- Pricing models
- How to choose
- Methodology
- The list
- Comparison table
- Alternatives by use case
- Recent developments
- Frequently asked questions
- See also
What is marketing automation software
A marketing automation platform executes rules such as "when a contact downloads a whitepaper, add ten points, send a follow-up e-mail after two days and alert sales when the score passes 50". Its core components are a contact and event database, segmentation, a workflow or journey builder, channels (e-mail, SMS, push, in-app, ads), lead scoring and analytics. HubSpot's Enterprise edition, for example, adds behavioural events and predictive lead scoring to its workflows.
Marketing automation overlaps with several adjacent categories. Email marketing software focuses on campaigns and newsletters, though most now include automation; CRM software manages the sales pipeline; customer data platforms unify data from many sources; and customer engagement platforms such as Braze focus on real-time app and web messaging. Lead generation tools and landing page builders feed contacts into automation platforms.
The category splits by buyer. B2B platforms (HubSpot, Salesforce Account Engagement, Act-On) emphasise lead scoring and CRM alignment; B2C and e-commerce platforms (Klaviyo, Omnisend) emphasise purchase events; product-led tools (Customer.io) trigger messages from in-app behaviour.
History and market
E-mail marketing tools preceded the category: Mailchimp was founded in 2001 and ActiveCampaign in 2003. HubSpot, founded in 2006, built its product around inbound marketing, combining content, forms and automated nurturing. Pardot became Salesforce's B2B automation product and was later renamed Account Engagement; in 2026 Salesforce sells it in "+" editions bundled with Marketing Cloud Next and Agentforce AI.
Consolidation reshaped the market. Intuit acquired Mailchimp in 2021, and Thryv acquired Keap. E-commerce specialists grew rapidly: Klaviyo, founded in 2012, reported US$387 million of revenue for the third quarter of 2026, up 25% year on year, with more than 211,000 customers. HubSpot reports 306,000 customers across its products.
By 2026 AI features, including AI-built automations, predictive scoring and agents that create campaigns, were standard across vendors, from ActiveCampaign's AI automation builder to Salesforce's Agentforce campaign creation.
Key features to compare
Workflow builder and limits
Check the number of workflows and actions per plan. HubSpot Professional allows 300 workflows; ActiveCampaign Starter limits automations to five actions; GetResponse Starter allows one workflow.
Lead scoring
B2B buyers need behavioural and demographic scoring, ideally predictive. Act-On includes AI predictive scoring on Professional; Zoho adds scoring from Professional.
Channels
E-mail is universal; SMS, WhatsApp, push and in-app vary. Braze covers the widest range, including WhatsApp, LINE and KakaoTalk.
CRM integration
Native CRM sync is critical for B2B. Salesforce and HubSpot are native to their own CRMs; Act-On reserves CRM integrations for Enterprise.
Data model
E-commerce tools model orders and products; product-led tools model events and objects. Customer.io allows two object types on Essentials and ten on Premium.
Pricing basis
Pricing may be by contacts (HubSpot, Mailchimp), active contacts e-mailed (Act-On), profiles (Klaviyo, Customer.io) or monthly active users (Braze).
Compliance and data residency
Customer.io offers US or EU data centres; Klaviyo lists ISO 27001, PCI DSS and GDPR compliance.
Pricing models
Small-business tools are priced by contact count with monthly plans and free tiers: Mailchimp from US$13 a month at 500 contacts (introductory), Klaviyo's Email plan at US$20, Omnisend Standard at US$11.20 with prepayment and GetResponse Starter at €16 for 1,000 contacts. Mid-market tools step up sharply: Customer.io Essentials from US$100 a month, Keap from US$320, Act-On Professional from US$900 and HubSpot Marketing Hub Professional at US$890 plus a US$3,000 onboarding fee.
Enterprise suites are priced per organisation on annual contracts: Salesforce Account Engagement runs from US$1,250 to US$15,000 a month and HubSpot Enterprise costs US$3,600 a month plus US$7,000 onboarding. Braze does not publish prices and charges by monthly active users plus action credits.
How to choose
Small businesses. Mailchimp, GetResponse and ActiveCampaign offer automation at low entry prices; Keap suits service businesses wanting CRM and payments in one product.
E-commerce. Klaviyo is the largest e-commerce specialist in this list by published customers and revenue; Omnisend is a lower-cost alternative with 24/7 support on every plan.
B2B mid-market. HubSpot Marketing Hub Professional, Act-On and Zoho Marketing Automation provide lead scoring and CRM alignment; Act-On's active-contact pricing suits large dormant databases.
Enterprise B2B. Salesforce Account Engagement for Salesforce customers; HubSpot Enterprise for those on HubSpot.
Apps and product-led companies. Braze for large consumer apps; Customer.io for SaaS companies with engineering support.
Europe. Customer.io offers EU data storage at no extra charge, and GetResponse displays euro pricing.
Methodology
Platforms were included if marketing automation (behaviour-triggered workflows or journeys) is a core function, they are sold commercially in November 2026 and they have a live official pricing page. The order reflects four criteria applied together: published scale (customers, revenue and operating history from company pages and investor relations); depth of automation, lead scoring and channel coverage; integration with CRM and data sources; and pricing transparency. Enterprise and small-business products are ranked on the same criteria, so position does not indicate suitability for every buyer.
All prices, counts and dates come from vendor pages opened in November 2026, in US dollars unless the page displayed another currency. Where a pricing page did not display amounts, this is stated. Adobe Marketo Engage and Oracle Eloqua were considered but omitted because their official pages could not be retrieved for verification during research.
The list
1
Inbound marketing automation built on HubSpot's CRM
Best for: Inbound-led B2B and B2C companies standardised on HubSpot
Marketing Hub is the marketing product of HubSpot, the Boston-based CRM company founded in 2006 by Brian Halligan and Dharmesh Shah. HubSpot reports 306,000 customers and more than 9,000 employees. Marketing Hub combines e-mail, forms and workflow automation on the same contact database as HubSpot's sales and service products, which is its main advantage over standalone tools.
Automation depth depends heavily on edition. Starter, priced from US$7 per seat a month (the page also lists US$20 without clear labelling), includes 1,000 marketing contacts but only basic e-mail automation with a single automated action. Professional, at US$890 a month (US$800 on the best-value annual option), includes three core seats, 2,000 marketing contacts and up to 300 workflows, and carries a one-time US$3,000 onboarding fee. Enterprise, at US$3,600 a month, includes five seats, 10,000 marketing contacts, up to 1,000 workflows, behavioural events and predictive lead scoring, with a US$7,000 onboarding fee.
The jump from Starter to Professional is the steepest in this list, and pricing scales with marketing contacts, so costs rise quickly for large databases. For companies already using HubSpot CRM, the integration usually outweighs these costs.
Key features
- Workflows (300 on Pro, 1,000 on Enterprise)
- E-mail, landing pages and forms
- Behavioural events and predictive lead scoring (Enterprise)
- Native HubSpot CRM
- Marketing-contact-based pricing
Pricing
Starter: from US$7/seat/month (US$20 also listed), 1,000 marketing contacts. Professional: US$890/month (US$800 annual), 3 seats, 2,000 contacts, US$3,000 onboarding. Enterprise: US$3,600/month, 5 seats, 10,000 contacts, US$7,000 onboarding. Extra seats from US$45 (Pro) and US$75 (Enterprise).
- Founded
- 2006
- Headquarters
- Boston, Massachusetts, US
- Customers
- 306,000 (company-stated)
- Pricing
- Starter from US$7/seat; Professional US$890; Enterprise US$3,600 per month
Strengths
- Marketing, sales and service on one database
- Published prices for all editions
- Large app ecosystem
- Low-cost entry edition
Limitations
- Starter limited to one automated action
- Large price step to Professional
- Mandatory onboarding fees
- Costs scale with marketing contacts
2
SM
Salesforce's B2B marketing automation, formerly Pardot
Best for: B2B companies running Salesforce Sales Cloud
Account Engagement, formerly known as Pardot, is Salesforce's B2B marketing automation product for lead nurturing, scoring and campaign management tied to Salesforce CRM. In 2026 Salesforce sells it in "+" editions bundled with its Marketing Cloud Next platform and Agentforce AI features.
Published list prices, per organisation per month on annual contracts, are US$1,250 for Growth+ (with Agentforce campaign creation and lead nurturing and scoring), US$2,750 for Plus+ (adding AI-powered scoring and B2B marketing analytics), US$4,400 for Advanced+ (adding business units and a dedicated IP address) and US$15,000 for Premium+ (adding predictive analytics and Premier Success support). The feature table shows 10,000 contacts on the first three editions and 75,000 on Premium+, and a dedicated IP as a US$500-a-month add-on; Salesforce notes that prices are informational and subject to change.
Salesforce's broader Marketing Cloud Next editions cost US$1,500 (Growth) and US$3,250 (Advanced) per organisation a month, with add-ons such as Personalization at US$8,000 and Marketing Intelligence at US$10,000. The main limitation is cost and complexity: all products require annual contracts, and full value depends on a Salesforce CRM deployment.
Key features
- Lead nurturing and scoring
- Agentforce campaign creation
- AI-powered scoring (Plus+)
- B2B marketing analytics (Plus+)
- Business units (Advanced+)
- Native Salesforce CRM alignment
Pricing
Growth+ US$1,250; Plus+ US$2,750; Advanced+ US$4,400; Premium+ US$15,000 per org/month, billed annually. Dedicated IP add-on US$500/month. Marketing Cloud Next: Growth US$1,500, Advanced US$3,250 per org/month.
- Vendor
- Salesforce, Inc.
- Former name
- Pardot
- Pricing
- US$1,250–15,000 per org/month (annual)
- Contacts included
- 10,000 (75,000 on Premium+)
Strengths
- Deep integration with Salesforce CRM
- Published list prices
- AI scoring and agent features
- Scales to enterprise business units
Limitations
- Annual contract required
- High entry price
- Contacts capped at 10,000 below Premium+
- Value depends on Salesforce CRM
3
Automation-centred e-mail marketing with 950-plus recipes
Best for: SMBs needing advanced e-mail automation logic
ActiveCampaign is a Chicago-based e-mail marketing and automation platform founded in 2003 by Jason VandeBoom, who remains chief executive. It reports customers in more than 170 countries; its about page gives the customer count as both more than 180,000 and more than 150,000.
Automation is ActiveCampaign's core: every plan includes multi-step automations, more than 950 automation recipes, multiple triggers, e-commerce automation and an AI-assisted automation builder. Plans differ in automation limits and channels. Starter allows five actions per automation, e-mail only and one user; Plus adds unlimited actions, cross-channel marketing and sales automation; Pro (three users) and Enterprise (five users) add A/B testing of automations, and Enterprise adds an automations map.
The pricing page reviewed in November 2026 displayed placeholders rather than amounts for the 1,000-contact tier, stating only that plans are billed yearly, so prices are not given here. A 14-day trial requires no card. ActiveCampaign suits small and mid-sized businesses that want sophisticated automation without an enterprise contract; its limitation is that advanced features such as automation A/B testing sit on the upper plans.
Key features
- 950+ automation recipes
- AI-powered automation builder
- Unlimited actions from Plus
- Cross-channel marketing (Plus+)
- Sales automation (Plus+)
- Automation A/B testing (Pro+)
Pricing
Starter, Plus, Pro and Enterprise, billed yearly by contact tier; amounts not displayed on the page reviewed. 14-day free trial without card.
- Founded
- 2003
- Founder
- Jason VandeBoom
- Headquarters
- Chicago, Illinois, US
- Reach
- 170+ countries
- Pricing
- Not displayed on page reviewed
Strengths
- Automation included on every plan
- Large recipe library
- Sales automation alongside marketing
- Trial without card
Limitations
- Starter limited to five actions per automation
- Few users on lower plans
- Inconsistent customer figures on site
- Prices not shown on page reviewed
4
E-commerce marketing automation and B2C CRM
Best for: Online retailers, especially on Shopify
Klaviyo, founded in 2012, is a marketing automation platform for online retailers that describes itself as "the B2C CRM". It reported revenue of US$387 million for the third quarter of 2026, up 25% year on year, and more than 211,000 customers.
Klaviyo's strength is its data model built around e-commerce events from Shopify, WooCommerce and more than 400 integrated apps, used to trigger flows such as abandoned-cart and post-purchase sequences. Its free plan covers up to 250 active profiles and 500 e-mails a month but excludes campaigns, flows, segmentation and A/B testing. The Email plan costs US$20 a month at 500 profiles with 5,000 e-mails, and the Marketing plan US$25 a month, both including US$5 of mobile messaging, with SMS and MMS as add-ons. A Custom plan above 150,000 profiles adds volume pricing, data-warehouse sync, SSO and enterprise compliance.
Klaviyo lists SOC, ISO 27001, ISO 27017, PCI DSS, CCPA and GDPR compliance. The limitation is cost at scale: pricing rises with active profiles, and the page reviewed showed prices only at the 500-profile tier.
Key features
- E-commerce flows (abandoned cart, post-purchase)
- Email and SMS/MMS
- 400+ integrations including Shopify
- Reviews and Customer Hub
- Customer Agent and helpdesk
- Data warehouse sync (Custom)
Pricing
Free: 250 profiles, 500 e-mails/month (no flows). Email: US$20/month (500 profiles, 5,000 e-mails). Marketing: US$25/month (limited-time US$1 first month). Custom: 150,000+ profiles. US$5/month mobile messaging included on paid plans; SMS/MMS add-on.
- Founded
- 2012
- Revenue (Q3 2026)
- US$387m (+25% YoY)
- Customers
- 211,000+
- Pricing
- Free; Email US$20; Marketing US$25 per month (500 profiles)
Strengths
- Deep e-commerce data model
- Strong public-company financial disclosure
- Broad compliance certifications
- Free plan to start
Limitations
- Free plan excludes flows and segmentation
- Costs rise steeply with profiles
- Prices only shown for the 500-profile tier
- Less suited to B2B lead management
5
Intuit-owned e-mail marketing with customer-journey automation
Best for: Small businesses starting with e-mail automation
Mailchimp was founded in Atlanta in 2001 by Ben Chestnut and Dan Kurzius as a side project of their web-design agency, Rocket Science Group, and was acquired by Intuit in 2021. It is among the most widely used e-mail marketing tools for small businesses.
Its automation is delivered through customer journeys, which Mailchimp calls marketing automation flows. The free plan excludes them; Essentials allows journeys of up to four steps; and Standard and Premium allow up to 200 flows. At the 500-contact tier, the page reviewed showed introductory prices of US$13 a month for Essentials, US$20 for Standard and US$350 for Premium, each 50% off for twelve months, without stating the subsequent price. The free plan allows one seat, one audience and 500 e-mails a month (250 a day), and sending pauses when limits are exceeded.
Mailchimp's advantages are ease of use, templates and integrations with small-business software including Intuit's own. Its automation is less flexible than ActiveCampaign's or HubSpot's at higher complexity, and the gap between Standard and Premium pricing is large. The free-plan contact limit is described inconsistently on the page (250 and under 500).
Key features
- Customer journeys (up to 200 flows on Standard)
- E-mail templates and builder
- Audience segmentation
- Free plan with 500 e-mails/month
- Intuit ecosystem integrations
Pricing
At 500 contacts, introductory 50% off for 12 months: Essentials US$13/month (journeys up to 4 steps), Standard US$20 (up to 200 flows), Premium US$350 (up to 200 flows). Later price not shown. Free: 1 seat, 500 e-mails/month, no journeys.
- Founded
- 2001, Atlanta
- Founders
- Ben Chestnut, Dan Kurzius
- Owner
- Intuit (since 2021)
- Pricing
- Free; Essentials US$13; Standard US$20; Premium US$350 per month (500 contacts, introductory)
Strengths
- Very low entry price
- Easy to learn
- Up to 200 automation flows on Standard
- Backed by Intuit
Limitations
- No automation on the free plan
- Introductory prices hide the regular rate
- Premium is a large price jump
- Less depth for B2B lead scoring
6
B
Enterprise cross-channel customer engagement priced on monthly active users
Best for: Large consumer apps and digital brands
Braze is a customer-engagement platform used by large consumer brands for cross-channel messaging and journey orchestration across e-mail, push notifications, SMS, MMS, RCS, WhatsApp, KakaoTalk, LINE and in-app messages. It is oriented towards app-centric and digital consumer businesses rather than B2B lead management.
Braze sells four editions. Go provides core features for early-stage growth teams; Select adds orchestration, enhanced security and user provisioning; Pro adds predictive AI, AI-personalised recommendations and message prioritisation; and Enterprise adds enterprise-grade orchestration, infrastructure, governance and advanced experimentation through the BrazeAI Agent Console. Every edition includes BrazeAI tools, the Braze Data Platform, journey orchestration and 2FA, SAML/SSO and granular permissions.
Pricing is not published. It is based on monthly active users (people who record a session in a calendar month), a stored-profile allowance per MAU, and a pool of action credits shared across channels, with different actions costing different credits (for example one credit for an SMS and five for a WhatsApp message). Support and services are part of the contract, and Braze offers no free plan, though trials and start-up programmes exist. The site shows SOC and ISO 27001 certification logos and 24x7 support.
Key features
- E-mail, push, SMS, RCS, WhatsApp, in-app
- Journey orchestration
- Predictive AI and recommendations (Pro)
- BrazeAI Agent Console (Enterprise)
- Braze Data Platform
- SAML/SSO on all editions
Pricing
Go, Select, Pro and Enterprise editions; quote-based on monthly active users, profile allowance and action credits; CX services included in contract; no free plan.
- Pricing
- Quote-based (MAU + action credits)
- Free plan
- None
- Support
- 24x7x365
Strengths
- Widest channel coverage in the list
- Real-time, app-centric architecture
- SSO and permissions on every edition
- Round-the-clock support
Limitations
- No published prices
- No free plan
- Credit system adds pricing complexity
- Not designed for B2B lead nurturing
7
Data-driven messaging automation for product-led companies
Best for: SaaS and app companies automating product-led messaging
Customer.io is a messaging-automation platform used mainly by software and app companies to send behaviour-triggered e-mail, push and in-app messages based on product data. It reports more than 11,000 brands using the platform.
Unlike many tools, Customer.io publishes a full price ladder in US dollars. Essentials starts at US$100 a month for 5,000 profiles and one million e-mails, rising to US$145 for 10,000 profiles, US$235 for 20,000, US$325 for 30,000, US$415 for 40,000 and from US$505 for 50,000, with extra profiles at US$0.009 each and extra e-mails at US$0.12 per thousand. Essentials includes the visual workflow builder and two object types for modelling accounts or other entities. Premium, from US$1,000 a month billed yearly, adds ten object types, higher AI-agent limits, a native Salesforce integration and 90-day onboarding, with HIPAA compliance as an add-on; Enterprise adds dedicated infrastructure and audit logging.
Data can be stored in US or EU data centres at no extra charge, and web push is free on every plan. Companies that have raised under US$10 million can receive a year free through its start-up programme. Customer.io assumes access to product event data and technical set-up, making it less suitable for marketers without developer support.
Key features
- Visual workflow builder
- Event-triggered e-mail, push and in-app
- Object types for accounts and entities
- Native Salesforce integration (Premium)
- HIPAA add-on (Premium)
- US or EU data residency
Pricing
Essentials (monthly): 5k profiles US$100; 10k US$145; 20k US$235; 30k US$325; 40k US$415; 50k+ from US$505; 1 million e-mails included; extra e-mails US$0.12 per 1,000. Premium from US$1,000/month billed yearly. Enterprise custom. Start-up programme: one year free under US$10m raised.
- Brands
- 11,000+ (company-stated)
- Pricing
- Essentials from US$100/month; Premium from US$1,000/month (annual)
- Data centres
- US or EU
Strengths
- Published price ladder
- EU data centre at no extra cost
- Generous e-mail allowance
- Start-up programme
Limitations
- Requires product event data and technical set-up
- Salesforce integration only on Premium
- Accounts manually reviewed before sending
- Less suited to traditional lead nurturing
8
ZM
Multichannel journeys and lead scoring within the Zoho suite
Best for: Zoho CRM customers wanting journeys and lead scoring
Zoho Marketing Automation is the automation product of Zoho Corporation, integrated with Zoho CRM and the wider Zoho suite. It covers e-mail, landing pages, pop-ups, WhatsApp marketing, social campaigns, lead scoring and multi-step journeys.
Plans are Standard, Professional and Enterprise, priced by contacts with visitor limits set as a multiple of the contact count. At the 1,000-contact tier, Standard includes ten users, 2,000 tracked visitors, basic segmentation and basic journeys with templates; Professional includes 15 users, 5,000 visitors, lead scoring and tags, advanced segmentation, advanced journeys with reports and path tracing, A/B testing, landing pages and e-commerce marketing; and Enterprise includes 25 users, 10,000 visitors, lead attribution, complete journeys with X-RAY tracing, custom roles, webhooks and product recommendations. All plans include unlimited e-mails, free onboarding and one-to-one technical support.
There is no permanent free plan; a 14-day trial with all features requires no card. The pricing page reviewed showed a 25% saving for annual billing but did not display amounts, so none are given here. The generous user counts and unlimited e-mail make it economical for teams already on Zoho, but integrations outside the Zoho ecosystem are narrower (40-plus apps on Standard).
Key features
- Multi-step journeys with path tracing
- Lead scoring and lead attribution
- Unlimited e-mails on all plans
- WhatsApp marketing and automation
- Landing pages and pop-ups
- Native Zoho CRM integration
Pricing
Standard, Professional, Enterprise priced by contacts (amounts not displayed on page reviewed); annual billing saves 25%. At 1,000 contacts: 10, 15 and 25 users; 2,000, 5,000 and 10,000 visitors. 14-day trial.
- Vendor
- Zoho Corporation
- Trial
- 14 days, all features, no card
- Annual discount
- 25%
Strengths
- Many users included
- Unlimited e-mail sending
- Free onboarding
- Journey path tracing
Limitations
- No free plan
- Prices not shown on page reviewed
- Fewer third-party integrations on Standard
- Best value inside the Zoho suite
9
B2B marketing automation billed on active contacts
Best for: Mid-market B2B firms with large but infrequently mailed databases
Act-On is a B2B marketing automation platform focused on lead nurturing and scoring for mid-sized companies. Its distinguishing commercial feature is pricing based on active contacts, meaning contacts e-mailed in a given month, rather than total database size.
The Professional plan starts at US$900 a month on an annual contract and includes automated engagement programmes, website and landing-page visitor tracking, visitor, prospect and customer scoring, behavioural and demographic lists, targeted e-mail, landing pages and forms, templates, an open API with Zapier and Cazoomi integrations, analytics dashboards, AI predictive lead scoring and AI audience insights. Enterprise, quoted individually, adds native CRM integrations with Salesforce, SugarCRM, NetSuite and Microsoft Dynamics, a Data Studio for reporting and BI integration, and account-based marketing. Add-ons include SMS marketing, transactional e-mail, an AI web agent and advanced analytics.
Act-On claims active-contact pricing saves 30–50%, without giving a basis. The model benefits companies with large, mostly dormant databases. A notable limitation is that native CRM integration is reserved for Enterprise, unless purchased as a paid add-on on Professional.
Key features
- Active-contact pricing
- Visitor tracking and scoring
- AI predictive lead score
- Landing pages and forms
- CRM integrations (Enterprise)
- Account-based marketing (Enterprise)
Pricing
Professional: from US$900/month, annual contract. Enterprise: custom. Billed on active contacts. Add-ons: SMS, transactional e-mail, InSite AI Web Agent, advanced analytics. Non-profit discounts on request.
- Pricing
- Professional from US$900/month; Enterprise custom
- Billing basis
- Active contacts (e-mailed per month)
- Contract
- Annual
Strengths
- Pays only for contacts actually mailed
- AI lead scoring on Professional
- Published starting price
- Account-based marketing available
Limitations
- Annual contract required
- CRM integration reserved for Enterprise or paid add-on
- Savings claim unsubstantiated
- Higher entry price than SMB tools
10
Small-business CRM and marketing automation, now a Thryv brand
Best for: Small service businesses wanting CRM, automation and payments together
Keap combines CRM, marketing automation, sales pipeline, invoicing and payments for small service businesses. It is now branded "Keap, A Thryv, Inc. Brand" following its acquisition by Thryv.
Keap offers a library of prebuilt automations across marketing, sales, service and operations, such as lead nurture, abandoned-cart and review-request sequences, along with pipeline automation, task management, billing automation, lead scoring and automation history. AI content and automation assistants are included.
Pricing starts at US$320 a month on monthly billing or US$3,195 a year on annual billing, with two user licences included and extra users at US$39 a month each; contact tiers are priced on a sliding scale. A required implementation package is part of the offer, though its price is not listed, and annual contracts carry a US$299 early-termination fee. Text marketing is available only in the US, in tiers from US$24 to US$279 a month. The free trial excludes payment processing and texting and limits e-mail to 25 messages. Keap's all-in-one scope suits owner-operated businesses, but its entry price is high relative to e-mail-first tools.
Key features
- Prebuilt automation library
- Pipeline and billing automation
- Lead scoring
- Invoicing and payments
- US text marketing
- AI content and automation assistants
Pricing
From US$320/month monthly or US$3,195/year annually; contact tiers on sliding scale; 2 users included, extra US$39/month; required implementation package (price not listed); US$299 early-termination fee on annual contracts; text marketing US$24–279/month (US only).
- Owner
- Thryv, Inc.
- Pricing
- From US$320/month; US$3,195/year
- Users included
- 2 (extra US$39/month)
Strengths
- CRM, automation and payments in one product
- Prebuilt automations for service businesses
- AI assistants included
- Annual option lowers monthly cost
Limitations
- High entry price for small businesses
- Implementation package required
- Early-termination fee
- Texting limited to the US
11
E-mail marketing with workflow automation and webinars
Best for: Small businesses wanting unlimited workflows at low cost
GetResponse is an e-mail marketing and automation platform that also offers landing pages, webinars and course-creation tools. Its pricing page reviewed for this list displayed prices in euros.
At 1,000 contacts, Starter costs €16 a month (€13.12 billed yearly) and allows one custom automation workflow; Marketer costs €54 (€44.28 yearly) and Creator €62 (€50.84 yearly), both with unlimited workflows; and Enterprise is quoted individually, with a 30-day pilot programme by demo. The visual workflow builder supports conditions, actions and filters for behavioural automation, and higher plans add e-commerce automation and webinar features.
A 14-day trial requires no card; during the trial users can create unlimited workflows but cannot use the dynamic segment filter. After the trial, accounts can continue on a free version of GetResponse, whose limits the page does not specify. GetResponse is good value for small businesses needing unlimited workflows below €60 a month, but it lacks the CRM depth of HubSpot or Keap and the e-commerce data model of Klaviyo.
Key features
- Visual workflow builder
- Unlimited workflows from Marketer
- Landing pages
- Webinars
- E-commerce automation
- Free version after trial
Pricing
Prices in EUR at 1,000 contacts, excl. tax: Starter €16/month (€13.12 yearly), 1 workflow; Marketer €54 (€44.28 yearly), unlimited workflows; Creator €62 (€50.84 yearly); Enterprise custom. 14-day trial; 30-day Enterprise pilot by demo.
- Pricing
- Starter €16; Marketer €54; Creator €62 per month (1,000 contacts)
- Trial
- 14 days, no card
Strengths
- Unlimited workflows at a low price
- Webinars and courses in one tool
- Free version after trial
- Trial without card
Limitations
- Starter limited to one workflow
- Prices displayed in euros on page reviewed
- Limited CRM features
- Free-version limits not stated
12
E-commerce e-mail and SMS automation with 24/7 support on every plan
Best for: Small and mid-sized online stores seeking a lower-cost Klaviyo alternative
Omnisend is an e-commerce marketing automation platform positioned as a lower-cost alternative to Klaviyo, offering e-mail, SMS, MMS and web push with pre-built e-commerce workflows and more than 335 integrations.
The free plan includes 250 contacts, 500 e-mails and 500 web-push notifications a month, pre-built workflows and A/B testing. Standard, shown at US$11.20 a month when three months are prepaid (30% off), includes 500 contacts, 6,000 e-mails a month and custom workflows; Pro, shown at US$41.30 a month on the same basis, includes 2,500 contacts, unlimited e-mail under fair use and SMS automation, with SMS from US$0.007 per message for high-volume US sending and five AI agents. Custom plans are available above 150,000 active profiles.
Omnisend provides 24/7 live chat and e-mail support on every plan, including Free, and free migration in about five days. It claims to be up to 35% cheaper than Klaviyo based on its own comparison of May 2026 standard rates, and cites an average of US$79 in e-commerce revenue per US$1 spent from internal analysis; both are vendor claims. The headline prices assume prepayment, and the regular monthly rate is not shown directly.
Key features
- Pre-built e-commerce workflows
- E-mail, SMS, MMS and web push
- Custom workflows (Standard+)
- SMS automation (Pro)
- AI agents
- Free migration
Pricing
Free: 250 contacts, 500 e-mails/month. Standard: US$11.20/month billed for 3 months upfront (US$33.60), 500 contacts, 6,000 e-mails. Pro: US$41.30/month (US$123.90 per 3 months), 2,500 contacts, unlimited e-mail; SMS from US$0.007. Custom above 150,000 profiles.
- Pricing
- Free; Standard US$11.20; Pro US$41.30 per month (3-month prepay)
- Integrations
- 335+
- Support
- 24/7 on all plans
Strengths
- 24/7 support even on free plan
- Low entry prices
- SMS and push built in
- Free migration
Limitations
- Headline prices assume prepayment
- Custom workflows not on free plan
- Savings and ROI figures are vendor claims
- Limited card types accepted
Frequently asked questions
What does marketing automation software do?
It automates repetitive marketing work: sending e-mail and SMS sequences triggered by behaviour, scoring and routing leads to sales, segmenting contacts and personalising content. A visual workflow builder defines the rules, and reporting connects campaigns to pipeline or revenue. Most platforms also provide forms, landing pages and CRM integration.
How much does marketing automation software cost?
Small-business tools start at roughly US$11–20 a month for a few hundred contacts, as with Omnisend, Mailchimp and Klaviyo. Mid-market platforms cost hundreds of dollars a month, such as Keap from US$320 or Act-On from US$900. Enterprise suites run from US$1,250 to US$15,000 a month at Salesforce, and HubSpot Enterprise costs US$3,600 a month.
Is HubSpot good for marketing automation?
HubSpot's automation is strongest on the Professional and Enterprise editions, which allow up to 300 and 1,000 workflows respectively. Starter is limited to basic e-mail automation with one automated action. Its main advantage is that marketing, sales and service share one CRM database; its main drawback is the price step from Starter to Professional, which also carries a US$3,000 onboarding fee.
What is the difference between email marketing and marketing automation?
Email marketing software sends campaigns and newsletters to lists. Marketing automation adds behaviour-triggered workflows, lead scoring, multi-channel journeys and CRM integration. The boundary has blurred because most e-mail tools, including Mailchimp and GetResponse, now include workflow automation on paid plans.
Which marketing automation tool is best for e-commerce?
Klaviyo is the largest e-commerce-focused platform, with more than 211,000 customers and a data model built around store events from Shopify and other platforms. Omnisend is a lower-cost alternative with 24/7 support on every plan and SMS automation on its Pro plan.
Is there a free marketing automation tool?
Free plans exist but typically exclude automation or limit it heavily. Klaviyo's free plan excludes flows and segmentation, and Mailchimp's free plan excludes customer journeys. Omnisend's free plan includes pre-built e-commerce workflows for up to 250 contacts, which makes it one of the few with automation at no cost.
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