Sales & Marketing Software

Best SMS Marketing Software in 2026

13 SMS marketing platforms compared on published US pricing, per-message rates, compliance tools and channels, from Klaviyo and Postscript to Twilio.

SMS marketing software is a category of business application used to collect mobile opt-ins and send promotional and transactional text messages (SMS), picture messages (MMS) and, increasingly, rich RCS messages to subscribers who have agreed to receive them. Typical products combine a contact list with consent records, sending numbers, a campaign scheduler, automated flows triggered by customer behaviour, two-way inboxes and reporting.

This list covers 13 platforms that publish enough about their product to be compared: ecommerce-focused suites such as Klaviyo, Attentive, Postscript and Omnisend; small-business texting tools such as SimpleTexting, EZ Texting, SlickText and Textedly; email platforms with an SMS add-on such as Mailchimp; pay-as-you-go senders such as Textmagic and Sakari; the reviews-and-messaging suite Podium; and the developer platform Twilio, which several of the others build on.

Prices quoted are the US-dollar figures published on each vendor's pricing page in November 2026. Most vendors pass US carrier fees through separately, so the headline plan price is rarely the full cost of a campaign.

Contents
  1. What is SMS marketing software
  2. History and market
  3. Key features to compare
  4. Pricing models
  5. How to choose
  6. Methodology
  7. The list
  8. Comparison table
  9. Alternatives by use case
  10. Recent developments
  11. Frequently asked questions
  12. See also

What is SMS marketing software

SMS marketing software sits between a business's customer data and the mobile carriers. It handles three jobs that a phone and a spreadsheet cannot: recording and proving consent, sending to thousands of numbers at a controlled rate through registered business numbers, and tying replies, clicks and purchases back to individual subscribers. Most products also manage keywords ("Text JOIN to 55222"), sign-up pop-ups on a website, opt-out handling for STOP replies, and quiet hours that prevent sends late at night.

The category overlaps with several adjacent ones. Email marketing software increasingly bundles SMS as a second channel, as Klaviyo, Omnisend and Mailchimp do. Marketing automation software handles multi-step journeys across channels, of which SMS is one. Customer service software and help desks use two-way text for support conversations rather than promotions. CPaaS (communications platform as a service) providers such as Twilio sell the underlying messaging API by the segment, without a marketer-facing campaign editor, and are used by developers who build their own sending logic.

Within the category there are two broad designs. Ecommerce retention platforms connect to an online store, read browsing and order events, and send automated messages such as abandoned-cart reminders; they usually charge per message on top of a platform fee. General-purpose texting tools serve gyms, churches, restaurants, schools and local services, and sell monthly bundles of message credits with a shared inbox for replies.

History and market

Business texting predates smartphones. Textmagic traces its operations to 2001 in the UK and went through a management buyout led by Priit Vaikmaa in 2013; EZ Texting dates from 2004 in San Francisco and says it has served more than 230,000 businesses and sent more than 8 billion messages. SimpleTexting launched in 2010 and became part of the Swedish communications group Sinch in 2021. SlickText says it has powered more than 124,000 text programmes since 2011.

The developer layer arrived with Twilio, founded in 2008, which reports more than 400,000 active customer accounts as of 30 September 2025. Its per-segment API made it practical for software companies to add texting to their products, and the ecommerce generation of SMS tools grew on top of such infrastructure. Klaviyo was founded in Boston in 2012 by Andrew Bialecki and Ed Hallen as an email platform and now describes itself as serving more than 205,000 paying customers; Omnisend started in 2014 as Soundest and reports 150,000 online stores; Attentive was founded in 2016 as Franklin Mobile and reached unicorn status in 2020, according to its own timeline; Postscript, backed by Y Combinator and Accomplice, has been fully remote since 2018.

Consolidation has followed. Intuit acquired Mailchimp in 2021, and Sinch acquired SimpleTexting the same year. Klaviyo reports quarterly results through its investor relations site; it showed revenue of US$387 million for the third quarter of 2026, up 25%. No vendor-neutral market-size figure from a named research firm was available on the pages consulted for this list, so none is given here.

Regulation shapes the market more than in email. In the United States, carriers require businesses sending application-to-person texts from ordinary 10-digit numbers to register a brand and a campaign under the A2P 10DLC system; unregistered traffic faces filtering and extra carrier fees. This is why most vendors now list a one-time registration charge or a monthly telecom surcharge, and why toll-free and short-code numbers are priced separately.

Key features to compare

Consent capture and compliance

Opt-in forms, keyword sign-ups, double opt-in, STOP handling, quiet hours and age gating protect a sender from complaints and carrier blocking. Klaviyo, for example, applies quiet hours of 9 pm to 8 am for most US states and offers a compliance health score.

Sending numbers

Local 10DLC numbers, toll-free numbers and short codes differ in cost, speed and approval time. EZ Texting's Enterprise plan uses a dedicated short code with set-up in 4 to 12 weeks, while its smaller plans use local numbers set up within one business day.

Automation and ecommerce triggers

Retention platforms trigger messages from store events: abandoned carts, browse abandonment, shipping updates and win-back sequences. General texting tools offer simpler drip campaigns and auto-replies.

Two-way messaging and inbox

A shared inbox lets staff answer replies. Several vendors do not charge for inbound texts, including SimpleTexting, SlickText and Textedly.

Segmentation and personalisation

Segments built from purchase history, location or engagement reduce unsubscribe rates compared with sending every message to the whole list.

Channel coverage

MMS, RCS and email in the same tool allow one consent record and one journey across channels. Postscript lists RCS alongside SMS, and Attentive sells an SMS, email, RCS and push package.

International reach

Coverage varies widely: Klaviyo lists 23 countries for SMS, Mailchimp lists 37, and Omnisend says MMS works only for US and Canadian recipients.

Message length and encoding

SMS is billed by segment. A plain GSM-7 message holds 160 characters, or 153 per segment once split; a single emoji or curly apostrophe switches to Unicode, cutting segments to 70 characters (67 when split). Tools that show the segment count before sending help control cost.

Pricing models

Vendors in this list charge in four ways.

  • Monthly credit bundles. SimpleTexting, EZ Texting, SlickText and Textedly sell a fixed number of credits per month. Entry plans cluster between US$25 and US$39 a month for about 500 credits.
  • Platform fee plus per-message rate. Postscript charges US$0, US$100 or US$500 a month with SMS rates falling from US$0.009 to US$0.007 per message as the tier rises.
  • Add-on credits to an email plan. Omnisend sells SMS credits on its Pro plan from US$0.009 per US message, falling to US$0.007 at volume; Mailchimp sells monthly credit blocks on Essentials and higher plans; Klaviyo includes US$5 of mobile messages a month on its plans.
  • Pay as you go. Textmagic charges US$0.049 per US message from prepaid credit with no monthly subscription required; Twilio's API lists US$0.0083 per outbound SMS segment before carrier fees.

On top of the plan price sit number rental (US$10 a month for a SimpleTexting local number, US$1.15 for a Twilio long code), carrier registration fees, and per-message carrier fees that Postscript lists at an average of US$0.00435 per SMS. Enterprise suites such as Attentive and Podium do not publish prices.

How to choose

Shopify and other online stores. Klaviyo suits merchants who also want email in the same tool; Postscript is narrower and SMS-first with a low entry cost; Attentive is aimed at large retail brands that want a managed programme. Omnisend is a lower-cost bundle for smaller stores.

Local businesses, churches and non-profits. SimpleTexting, EZ Texting, SlickText and Textedly offer keyword sign-ups, shared inboxes and published monthly prices; SimpleTexting gives 15% off and SlickText 20% off to eligible non-profits.

Existing email users. Mailchimp customers on Essentials or higher can add SMS without a second vendor, though credits expire each month.

Low or irregular volume, or international sends. Textmagic and Sakari charge by usage and cover many countries; Sakari says it reaches nearly 200.

Custom applications. Teams with developers who want full control over sending logic use Twilio's API directly.

Methodology

Entries were selected from vendors whose primary business includes marketing text messages and which publish product documentation in English. They are ordered by a qualitative weighting of four verifiable criteria: breadth of channels and automation documented on the vendor's own pages; transparency of published US-dollar pricing; compliance and consent tooling; and scale indicators the vendor itself publishes (customer counts, years in operation). No hands-on testing, user ratings or review-site scores were used. Prices are those shown on vendor pricing pages in November 2026 and exclude carrier fees unless stated. Brevo was considered but excluded because its SMS price list could not be retrieved; ClickSend was excluded because only non-US rates were retrievable.

The list

1

Klaviyo

Best for: Online stores that want email and SMS on one customer profile

Klaviyo was founded in 2012 by Andrew Bialecki and Ed Hallen and is headquartered at 125 Summer Street in Boston. It began as an email tool for online stores and has grown into a customer-data and marketing platform with SMS, MMS, RCS and WhatsApp products; the company reports more than 205,000 paying customers in over 100 countries and more than 2,000 employees. Klaviyo reports results publicly, showing third-quarter 2026 revenue of US$387 million, up 25% year on year.

Its SMS product shares the same profiles, segments and flows as email, so an abandoned-cart journey can branch between channels based on a subscriber's consent and behaviour. Compliance tooling is built in: quiet hours by area code (9 pm to 8 am for other US states), age gating for alcohol brands, separate marketing and transactional consent, and a Compliance Hub with a health score. SMS is available in 23 listed countries across North America, Europe, Australia, New Zealand and Mexico.

Pricing is the main limitation for SMS-heavy senders. Klaviyo's plan page lists US$5 of mobile messages a month on its plans but does not publish a full per-message rate card, and its own comparison table shows SMS as an add-on for paid plans, which conflicts with the plan list. The SMS product page's calculator shows US$15 for 1,000 US toll-free messages a month.

Key features

  • SMS, MMS and RCS from shared customer profiles
  • Automated flows triggered by store events
  • Quiet hours and age gating
  • Compliance Hub with health score
  • SMS in 23 listed countries
  • 400+ integrations

Pricing

Free plan: US$0, up to 250 active profiles, 500 emails a month and US$5 of mobile messages a month. Email: US$20/month. Marketing: US$25/month (promotional US$1 first month on eligible plans, up to 5,000 active profiles). Custom: quote-based above 150,000 active profiles. Calculator example: 1,000 US toll-free messages for US$15/month.

Ownership and history

Founded in Boston in 2012; publishes quarterly results through its investor relations site.

Founded
2012
Headquarters
Boston, Massachusetts, US
Paying customers
205,000+ (company figure)
Revenue (Q3 2026)
US$387m
Pricing
Free; paid from US$20/month plus messages

Strengths

  • SMS and email share one profile and segment model
  • Detailed US compliance controls
  • Free plan includes some message credit
  • Broad integration catalogue

Limitations

  • No full per-message rate card on the pricing page
  • Pricing page is inconsistent on whether SMS is included or an add-on
  • Costs scale with active profiles as well as messages
  • Less suited to non-ecommerce senders
2

Attentive

Best for: Large retail brands running a managed SMS and email programme

Attentive Mobile Inc. was founded in 2016 under the name Franklin Mobile, raised a Series A in 2018 and reached unicorn status in 2020, according to its company timeline. It has more than 1,000 employees and offices in New York, San Francisco, London and Sydney. Its customers include large consumer brands; the logos it displays include Crate&Barrel, Crocs and Dyson.

Attentive sells packages covering SMS, email, RCS and push notifications. Its AI products include AI Grow for sign-up experiences, AI Journeys for behaviour-triggered messages and AI Pro, with AI Essentials included in all plans. It reports more than 150 pre-built integrations on its pricing page (100+ in its site navigation), 24/5 support and reach in more than 20 countries.

The trade-off is cost transparency. Attentive publishes the structure of its pricing but no dollar amounts: plans are priced on list size, messages sent, channels used and AI tools selected, and the company describes its billing as usage-based without a credit system. Bundling channels or AI products earns discounts. AI Pro and AI Grow carry flat monthly fees, while AI Journeys is billed per click. Small merchants generally find the published-price tools elsewhere in this list easier to budget for.

Key features

  • SMS, email, RCS and push packages
  • AI Journeys behaviour-triggered messages
  • AI Grow sign-up units
  • 150+ pre-built integrations
  • Reach in 20+ countries
  • 24/5 support

Pricing

Quote-based. Packages: Text (pay per message and subscriber count); Text & email; SMS, email, RCS & push; Custom. AI Pro and AI Grow are flat monthly add-ons; AI Journeys is pay-per-click; AI Essentials included. Free trials via a request form.

Ownership and history

Founded 2016 as Franklin Mobile; Series A 2018; unicorn valuation 2020 (company timeline, amounts not disclosed).

Founded
2016 (as Franklin Mobile)
Employees
1,000+
Offices
New York, San Francisco, London, Sydney
Pricing
Quote-based

Strengths

  • Built for high-volume retail programmes
  • Several channels under one contract
  • AI add-ons for sign-up and journeys

Limitations

  • No published prices
  • Inconsistent integration counts across its own pages
  • Minimum spend not disclosed, making small-store fit unclear
  • Support listed as 24/5 rather than 24/7
3

Postscript

Best for: SMS-led ecommerce brands that want published per-message rates

Postscript describes itself as an AI retention marketing platform for SMS, RCS and email aimed at ecommerce brands. The company is backed by Y Combinator and Accomplice among others and has worked fully remotely since 2018. It says it has "earned the trust of thousands of top merchants" but does not publish an exact customer count.

Unlike suites that started in email, Postscript was built around text messaging. Every plan includes campaigns, automations and unlimited segments, a dedicated toll-free number, subscriber acquisition tools and a branded short-link subdomain. Higher tiers add unlimited opt-in keywords, enhanced analytics, API access and the removal of "Powered by Postscript" from the opt-in. Enterprise adds a dedicated customer success manager, personalised product recommendations and a Data Warehouse Push. A separate Postscript AI plan bundles Brand Center, Infinity Testing and the Shopper agent.

Its pricing is one of the most transparent in the ecommerce segment: a platform fee plus a per-message rate that falls as the tier rises, with average US carrier fees listed on the page. The free trial includes US$100 of credit usable in the first 30 days. Email is newer to the product than SMS, so brands that want a mature email builder often pair it with a separate email tool.

Key features

  • Campaigns, automations and unlimited segments
  • Dedicated toll-free number on every plan
  • Onsite opt-in sign-up tools
  • Branded short-link subdomain
  • API access from Professional
  • RCS option on Enterprise

Pricing

Starter US$0/month with US$49 monthly minimum spend (SMS US$0.009, MMS US$0.045); Growth US$100/month (SMS US$0.008, MMS US$0.03); Professional US$500/month (SMS US$0.007, MMS US$0.024); Enterprise custom. Postscript AI US$699/month with rates from US$0.003 to US$0.30. Carrier fees extra (average US$0.00435 per SMS). Free trial: US$100 credit for 30 days.

Working model
Fully remote since 2018
Investors
Y Combinator, Accomplice and others
Pricing
From US$0/month + US$49 minimum spend

Strengths

  • Per-message rates published for every tier
  • Low entry cost
  • Toll-free number included
  • Carrier fees disclosed

Limitations

  • US$49 monthly minimum on the free tier
  • API access only from US$500/month
  • Customer count not disclosed
  • Email less mature than SMS
4

SimpleTexting

Best for: Small organisations that want a shared texting inbox with live support

SimpleTexting was launched in 2010 by three founders, Gene, Felix and Andrey, and lists its address at One North Wacker in Chicago. It became part of the Swedish communications group Sinch in 2021 and reports more than 15,000 customers.

The product targets general business texting rather than a single vertical: mass texting, two-way conversations, auto-replies and drip campaigns, MMS, an AI message generator, unlimited contacts, advanced segments and unlimited text-to-join keywords. It integrates with Mailchimp and Zapier and includes opt-in forms and pop-ups, API access, three users and two-factor authentication, with live support seven days a week. Incoming messages and replies are free, and unused credits roll over.

SimpleTexting's pricing page uses a configurator rather than a fixed table; the configuration shown in November 2026 was US$39 a month for 500 credits. Extra credits cost 5.5 cents each, a local number is US$10 a month, and there is a one-time US$4 carrier registration charge, with US carrier fees of about US$0.0025 per message passed through without mark-up. Credits are counted at 1 per SMS, 2 per extended message of up to 306 characters and 3 per MMS. Additional teammates cost US$20 a month each, which raises the cost for larger teams.

Key features

  • Mass texting and two-way inbox
  • Unlimited text-to-join keywords
  • Drip campaigns and auto-replies
  • AI message generator
  • Rollover credits
  • Mailchimp and Zapier integrations

Pricing

Configured plan shown: US$39/month (or US$398.40/year) for 500 credits; extra credits 5.5¢; local number US$10/month; one-time US$4 carrier registration; carrier fees about US$0.0025 per message. Add-ons: extra users US$20/month, dedicated short code from US$1,000/month. 15% off for non-profits. Free trial available (length not stated on the page).

Ownership and history

Launched 2010; part of Sinch since 2021.

Founded
2010
Address
Chicago, Illinois, US
Owner
Sinch (since 2021)
Customers
15,000+
Pricing
From US$39/month (500 credits)

Strengths

  • Free inbound messages and rollover credits
  • Live support seven days a week
  • Unlimited keywords and contacts
  • Non-profit discount

Limitations

  • Number rental charged on top of the plan
  • Extra users at US$20/month each
  • Pricing shown only through a configurator
  • Short code from US$1,000/month
5

EZ Texting

Best for: Businesses that want published tiers and a short-code upgrade path

EZ Texting was founded in 2004 and is based in San Francisco. It reports more than 230,000 business customers and more than 8 billion messages sent. Its trademarks are registered to CallFire Inc.

The service covers mass texting, keywords, two-way messaging and onboarding, and its plans are tied to contact counts and sending-number type rather than to features alone. Launch (up to 500 contacts) uses a local textable number; Boost (500 to 2,000 contacts) a local high-volume number; Scale (2,000 to 50,000 contacts) a high-volume, high-speed local number with an onboarding specialist; and Enterprise (50,000+ contacts) a dedicated short code with a success manager, white-glove onboarding and priority support.

Plan prices are published, and annual billing reduces them by about a fifth. Each of the three smaller plans includes 500 credits a month, with overage priced from US$0.04 down to US$0.03 per credit, so heavy senders on Boost or Scale pay mostly in overage. The telecom fee of US$5 a month applies on Launch and is waived on the larger plans. Enterprise set-up takes 4 to 12 weeks because of short-code provisioning. A 14-day free trial needs no credit card, but only for the Launch plan.

Key features

  • Mass texting and keywords
  • Two-way messaging
  • Local high-volume numbers on Boost and Scale
  • Dedicated short code on Enterprise
  • Onboarding specialist from Scale
  • 14-day free trial on Launch

Pricing

Launch US$25/month (US$20 billed annually), 500 credits, overage US$0.04, US$5/month telecom fee; Boost US$75/month (US$60 annually), 500 credits, overage US$0.035; Scale US$125/month (US$100 annually), 500 credits, overage US$0.03; Enterprise US$3,000/month, 200,000 credits, overage US$0.01, dedicated short code.

Founded
2004
Headquarters
San Francisco, California, US
Customers
230,000+ businesses (company figure)
Pricing
From US$25/month

Strengths

  • Two decades in operation
  • Clear contact-based tiers
  • Short-code option for large senders
  • No-card free trial

Limitations

  • Only 500 included credits below Enterprise
  • One user on the three smaller plans
  • Short-code set-up takes weeks
  • Trial limited to the Launch plan
6

Omnisend

Best for: Smaller online stores wanting email and SMS from one low-cost vendor

Omnisend started in 2014 as Soundest; its co-founder and chief executive is Rytis Lauris. The company says it reached 150,000 online stores in 2025 and employs more than 250 people.

Omnisend combines email, SMS and web push for ecommerce, with pre-built automations for abandoned carts, welcome series and order follow-ups. SMS and MMS are available only on the Pro plan, which includes bonus SMS credits equal to the monthly bill; MMS works only for US and Canadian recipients.

Its SMS pricing is published by volume: US messages cost US$0.009 for credit purchases between US$10 and US$49.99, falling to US$0.007 above US$10,000, with global rates starting at US$0.007 and varying by country. The Pro plan was shown at US$41.30 a month on a three-month prepay offer, against a list price that works out to US$59 a month, for 2,500 contacts and unlimited email. The structure suits stores that want email and SMS from one vendor at lower cost than the enterprise suites, but the Free and Standard plans include no SMS at all.

Key features

  • Email, SMS and web push
  • Pre-built ecommerce automations
  • SMS on Pro with bonus credits
  • Global SMS from US$0.007
  • MMS for US and Canada

Pricing

Free US$0 (500 emails, 250 contacts, no SMS); Standard US$11.20/month promotional (no SMS); Pro US$41.30/month promotional for three months (US$123.90 upfront, from US$177), 2,500 contacts, bonus SMS credits equal to the bill. US SMS: US$0.009 (US$10–49.99), US$0.0085 (US$50–999.99), US$0.008 (US$1,000–9,999.99), US$0.007 (US$10,000+).

Founded
2014 (as Soundest)
Stores
150,000 (2025, company figure)
Employees
250+
Pricing
SMS from US$0.007–0.009 per US message (Pro plan)

Strengths

  • Published per-message rates
  • Bonus SMS credits on Pro
  • Low entry cost for email plus SMS

Limitations

  • SMS only on the Pro plan
  • MMS limited to US and Canada
  • Headline prices are promotional prepay rates
7

SlickText

Best for: Small organisations that want every feature at the entry price

SlickText says it has powered more than 124,000 text messaging programmes since 2011 and offers fully in-house, US-based support. It lists 16 native integrations, including Shopify, HubSpot, Salesforce, Mailchimp, ActiveCampaign and Constant Contact, plus Zapier and Make.

The product is aimed at small and mid-sized organisations, from retailers to churches. Every plan includes free incoming texts, unlimited contacts, rollover credits, live phone, chat and email support, and one premium sending number, and the company states that all features, including integrations and Workflows automation, are available at every plan size. Larger plans add one-to-one onboarding and, from US$579 a month, a dedicated customer success manager.

Pricing scales by monthly credit volume from US$29 for 500 credits to US$939 for 50,000, with annual plans giving two months free. Carrier fees are passed through without mark-up, eligible non-profits get 20% off, and SlickText states it will match any SimpleTexting standard plan price. RCS carries a US$500 set-up fee plus US$200 a year. The tool has no native email channel, so stores wanting combined email and SMS journeys need a second product.

Key features

  • All features on every plan
  • Workflows automation
  • Rollover credits
  • Free incoming texts
  • Live phone, chat and email support
  • 16 native integrations

Pricing

US$29/month (500 credits), US$49 (1,000), US$79 (2,000), US$129 (3,500), US$169 (5,000), US$319 (10,000), US$579 (25,000), US$939 (50,000); Enterprise custom. Annual billing: two months free. 14-day free trial, no credit card. Carrier fees extra at cost. RCS: US$500 set-up + US$200/year.

Operating since
2011
Programmes powered
124,000+ (company figure)
Pricing
From US$29/month (500 credits)

Strengths

  • No feature gating between plans
  • Price match against SimpleTexting
  • 20% non-profit discount
  • Rollover credits

Limitations

  • No email channel
  • Carrier fees on top of plan price
  • Success manager only from US$579/month
  • RCS has separate set-up fees
8

Textedly

Best for: Local businesses that want texting, reviews and payments in one tool

Textedly is a US texting service sold in volume tiers. The company says thousands of businesses use it but publishes no customer count, founding date or ownership on its home page.

All plans include the same feature set, so only message volume changes between them: mass SMS, agentic AI features and AI voice agents, an omnichannel inbox, one toll-free and one 10DLC number per account, Google Business review requests, SMS text-to-pay, a shared short code (55222), unlimited contacts and MMS, and more than 3,000 integrations. Inbound messages are free and there are no long-term contracts.

Textedly's price list is one of the longest in the category, running from US$29 a month for 500 messages to US$5,520 for 300,000, with annual billing adding 20% more messages rather than lowering the price. The 14-day free trial includes 50 messages and one keyword. Every account pays an US$8 monthly telecom surcharge; additional teammates cost US$10 a month each; extra keywords US$10; and 10DLC registration ranges from US$4 to US$44 depending on expected volume. The page gives two different SMS character limits (455 and 1,600), which buyers should confirm with the vendor.

Key features

  • Mass SMS and MMS
  • Omnichannel inbox
  • Shared short code 55222
  • Text-to-pay
  • Google review requests
  • AI voice agents

Pricing

Basic US$29 (500 messages), Bronze US$49 (1,000), Plus US$79 (2,000), Enterprise US$125 (3,500), Elite US$169 (5,000), Business US$299 (10,000), Silver US$420 (15,000), Premium US$599 (25,000), Pro US$720 (35,000), Gold US$1,020 (50,000), Platinum US$1,920 (100,000), Diamond US$2,760 (150,000), Champion US$3,599 (200,000), Legend US$5,520 (300,000). Annual billing adds 20% messages. US$8/month telecom surcharge; extra users US$10/month; 500 extra texts US$30. 14-day trial with 50 messages.

Pricing
From US$29/month (500 messages)
Free trial
14 days, 50 messages
Contracts
None

Strengths

  • All features on every tier
  • Free inbound messages
  • Payments and reviews built in
  • No long-term contract

Limitations

  • US$8 monthly surcharge on every account
  • Company ownership and history not disclosed
  • Inconsistent character-limit statements
  • Plan names do not reflect size order ("Enterprise" is a small tier)
9

Mailchimp

Best for: Existing Mailchimp users adding a text channel

Mailchimp was founded in Atlanta in 2001 by Ben Chestnut and Dan Kurzius as a side project of their web design agency, the Rocket Science Group, and was acquired by Intuit in 2021. It says it serves millions of customers worldwide.

SMS is an add-on for customers on the Essentials plan or higher; MMS and branded short links require Standard or higher. Before buying credits, a business must apply and be approved for SMS. Credits are sold as a monthly subscription that renews with the marketing plan, or as one-time refills, and are also needed to reply in the Mailchimp inbox. Mailchimp lists 37 sending countries, with credit costs per SMS ranging from 1 credit in the United States to 16 in Slovenia (5 in the UK, 12 in Germany); MMS is available only in the US and Canada.

The main advantage is consolidation: an existing Mailchimp audience, automations and reporting gain a text channel without a second vendor. The main drawbacks are that unused credits expire at the end of each billing cycle, the help documentation gives credit costs but not dollar prices, and standard carrier vetting is included only with purchases of 5,000 or more credits or on the Premium plan.

Key features

  • SMS add-on from Essentials plan
  • MMS and branded links from Standard
  • 37 sending countries
  • Shared audience with email
  • Inbox text replies

Pricing

SMS credits are an add-on to paid plans (Essentials or higher), bought as a monthly subscription or one-time refill. US: 1 credit per SMS, 3 per MMS. Credits expire each billing cycle. Dollar prices are shown in-account; the help article lists none.

Ownership and history

Founded 2001 in Atlanta; acquired by Intuit in 2021.

Founded
2001
Founders
Ben Chestnut, Dan Kurzius
Owner
Intuit (since 2021)
SMS countries
37
Pricing
Add-on credits to paid plans

Strengths

  • No second vendor for email users
  • Wide country list
  • Credit costs per country published

Limitations

  • Credits expire monthly
  • Approval required before buying credits
  • Dollar prices not shown in documentation
  • MMS only in US and Canada
10

Textmagic

Best for: Occasional or international senders who want no monthly plan

Textmagic traces its operations to 2001, when Textmagic Ltd began trading in the UK under founder Dan Houghton. A management buyout led by Priit Vaikmaa, now chief executive, followed in 2013. The company lists its address in Romford, Essex, and reports more than 25,000 active paying business users.

Textmagic offers bulk SMS, two-way chat, templates, contact lists and an API, alongside email sending. Its distinguishing feature is billing: customers buy prepaid credit in US-dollar bundles and usage is deducted from the balance, with no monthly plan required; US customers can alternatively choose monthly subscriptions with discounted text rates.

The published US rate is US$0.049 per outbound 160-character part, which is high next to subscription tools at volume but avoids monthly commitments for occasional senders. Local and toll-free numbers cost US$10 a month each after a free first month, and local US numbers also need a 10DLC campaign at US$10 a month after the first month; brand verification is free. New accounts get a free test balance, and 10,000 emails are included at no charge.

Key features

  • Prepaid pay-as-you-go credit
  • Bulk SMS and two-way chat
  • Email sending alongside SMS
  • API access
  • Local and toll-free numbers

Pricing

US: US$0.049 per outbound SMS part; numbers US$10/month (first month free); 10DLC campaign US$10/month after first month. Optional US monthly subscriptions with discounted rates (figures not published on the page). Free test balance for new accounts.

Founded
2001 (UK)
Address
Romford, Essex, UK
CEO
Priit Vaikmaa
Active paying users
25,000+
Pricing
US$0.049 per US SMS, pay as you go

Strengths

  • No subscription required
  • Long operating history
  • Email and SMS in one account

Limitations

  • High per-message US rate at volume
  • 10DLC campaign fee on top of number rental
  • Subscription discount figures not published
11

Sakari

Best for: HubSpot and Pipedrive users texting from the CRM

Sakari is a business texting service with an address on Montgomery Street in San Francisco. It describes itself as a premier partner in HubSpot's technology ecosystem, having launched its HubSpot integration in 2018, and also integrates with Pipedrive, Slack and ActiveCampaign. The company says it sends about 10 million messages a month and reaches nearly 200 countries.

Sakari is used both for marketing campaigns and for sales and support conversations logged against CRM records, which places it between SMS marketing tools and customer communication software. Its Standard plan is billed monthly or annually from US$25, and an Enterprise plan is quoted individually.

Rates vary by recipient country and are published in a downloadable spreadsheet; on the US$25 plan the US rate is US$0.0304 per segment, with MMS at a US$0.02 premium. Phone numbers start at US$4 a month, number lookups cost US$0.01 each and call forwarding starts at US$0.008 a minute. The pricing page refers both to a 14-day free trial and to a trial plan with 100 messaging credits without reconciling the two.

Key features

  • HubSpot, Pipedrive, Slack, ActiveCampaign integrations
  • Sending to nearly 200 countries
  • Per-country rate spreadsheet
  • Number lookup
  • Call forwarding

Pricing

Standard from US$25/month (monthly or annual); US rate US$0.0304 per segment on that plan; MMS +US$0.02. Numbers from US$4/month; lookup US$0.01; call forwarding from US$0.008/minute. Enterprise quote-based. Free trial offered (terms vary on the page).

Address
San Francisco, California, US
Volume
About 10 million messages/month (company figure)
Pricing
From US$25/month

Strengths

  • Deep HubSpot integration
  • Wide international coverage
  • Transparent per-country rates

Limitations

  • Per-segment US rate higher than ecommerce SMS tools
  • Inconsistent trial terms
  • Lighter marketing automation than ecommerce suites
12

Podium

Best for: Local service businesses combining texting, reviews and payments

Podium began in 2014 "in a spare bedroom", according to its company timeline, opened a second headquarters building in 2018, and says it has reached 100,000 businesses.

Podium is broader than a texting tool: it combines a two-way messaging inbox, review requests, payments and text marketing, which it describes as generating and sending text marketing campaigns using AI to drive new and repeat business. An AI Employee add-on can be attached to any plan to answer leads and messages.

Podium does not publish plan names or prices; its pricing page says plans are designed around a business's needs and directs buyers to sales. That makes it hard to compare with the credit-bundle tools above, and it is better evaluated as a customer communication suite that includes text marketing than as a dedicated bulk-SMS sender.

Key features

  • Two-way messaging inbox
  • AI-generated text campaigns
  • Review requests
  • Payments by text
  • AI Employee add-on

Pricing

Quote-based; plan names and prices not published. AI Employee available as an add-on to any plan.

Started
2014
Businesses
100,000 (company figure)
Pricing
Quote-based

Strengths

  • Messaging, reviews and payments in one product
  • Built for local businesses
  • AI agent add-on

Limitations

  • No published pricing
  • Free trial not mentioned on pricing page
  • Less suited to ecommerce retention flows
13

Twilio

Best for: Developers building custom SMS programmes

Twilio was founded in 2008 to simplify the global telecommunications network for software developers and reports more than 400,000 active customer accounts as of 30 September 2025. It is included here because many businesses build their own SMS marketing on its API, and because its published per-segment rates are a reference point for the cost of the underlying traffic.

Twilio Messaging sends SMS, MMS and RCS through long codes, toll-free numbers and short codes. Unlike the other entries it provides no marketer-facing campaign editor in the core messaging product: segmentation, scheduling and consent logic are built by the customer's developers. Twilio's documentation sets out the A2P 10DLC registration that US carriers require for application-to-person traffic over 10-digit numbers, including by individuals and hobbyists; unregistered traffic incurs extra carrier fees and more filtering.

US outbound SMS costs US$0.0083 per segment on long-code, toll-free and short-code numbers, and MMS US$0.022 per message, before per-carrier fees that range from US$0.0035 (AT&T) to US$0.005 (Verizon) for long-code SMS. A long code rents for US$1.15 a month and a random short code for US$1,000 a month billed quarterly. A US$0.001 fee applies to each failed message. Committed-use discounts are available through sales.

Key features

  • SMS, MMS and RCS via API
  • Long code, toll-free and short code
  • Per-segment US pricing
  • Bring-your-own-number option
  • A2P 10DLC registration tooling

Pricing

US outbound SMS US$0.0083/segment; inbound SMS US$0.0083; outbound MMS US$0.022. Numbers: long code US$1.15/month, toll-free US$2.15/month, random short code US$1,000/month, vanity short code US$1,500/month (billed quarterly, plus set-up). Carrier fees extra; US$0.001 per failed message.

Founded
2008
Active customer accounts
400,000+ (30 Sep 2025)
Pricing
US$0.0083 per US SMS segment + carrier fees

Strengths

  • Lowest published per-segment rate in this list
  • Full control of sending logic
  • Every number type available

Limitations

  • Requires developers
  • No campaign editor or consent UI in core product
  • Carrier fees and registration add complexity

Comparison table

PlatformTypeEntry priceMessage costChannelsReach
KlaviyoEcommerce suiteFree; from US$20/monthUS$5 mobile messages/month includedEmail, SMS, MMS, RCS23 SMS countries
AttentiveEcommerce enterpriseQuote-basedUsage-based, no creditsSMS, email, RCS, push20+ countries
PostscriptEcommerce SMS-firstUS$0 + US$49 min.US$0.007–0.009 per SMSSMS, RCS, emailNot stated
SimpleTextingSMB textingUS$39/month (500 credits)5.5¢ extra creditSMS, MMSUS
EZ TextingSMB textingUS$25/monthUS$0.03–0.04 overageSMS, MMSUS
OmnisendEcommerce suitePro US$41.30 promoUS$0.007–0.009 per US SMSEmail, SMS, pushGlobal rates
SlickTextSMB textingUS$29/month (500 credits)Credit bundlesSMS, MMS, RCSUS
TextedlySMB textingUS$29/month (500 messages)US$30 per 500 extraSMS, MMSUS
MailchimpEmail add-onPaid plan + creditsCredits per countryEmail, SMS, MMS37 countries
TextmagicPay as you goNo monthly feeUS$0.049 per US SMSSMS, emailInternational
SakariCRM textingUS$25/monthUS$0.0304 per US segmentSMS, MMSNearly 200 countries
PodiumLocal-business suiteQuote-basedNot publishedSMS, reviews, paymentsNot stated
TwilioDeveloper APIPay as you goUS$0.0083 per US segmentSMS, MMS, RCSGlobal

Alternatives by use case

  • Shopify store, email and SMS together: Klaviyo, Omnisend.
  • SMS-led ecommerce with transparent rates: Postscript.
  • Large retail brand, managed programme: Attentive.
  • Church, gym, restaurant or school: SimpleTexting, SlickText, EZ Texting, Textedly.
  • Already on Mailchimp: Mailchimp SMS add-on.
  • Occasional bulk sends, no subscription: Textmagic.
  • Texting from a CRM: Sakari for HubSpot and Pipedrive users.
  • Local services needing reviews and payments: Podium, Textedly.
  • Custom build: Twilio.

Teams whose main need is customer support over text rather than promotion may be better served by help desk software or customer service software, and teams running complex cross-channel journeys by marketing automation software.

Recent developments

  • RCS support spreads. Klaviyo now notes that Apple devices support RCS, and Klaviyo, Attentive, Postscript and SlickText all list RCS products or options; SlickText charges US$500 set-up plus US$200 a year for it.
  • AI agents in texting products. Postscript sells a US$699-a-month AI plan with Brand Center, Infinity Testing and the Shopper agent; Attentive sells AI Pro, AI Grow and pay-per-click AI Journeys; Textedly lists agentic AI and AI voice agents; Podium sells an AI Employee add-on.
  • Klaviyo results. Klaviyo reported third-quarter 2026 revenue of US$387 million, 25% higher than a year earlier.
  • Carrier fee pass-through. Vendors increasingly list US carrier fees as a separate line: Postscript publishes averages of US$0.00435 per SMS, SimpleTexting about US$0.0025, and Twilio per-carrier figures.
  • Omnisend scale. Omnisend reported reaching 150,000 online stores in 2025.

Frequently asked questions

What is the best SMS marketing software for Shopify stores?

For Shopify merchants the main options are Klaviyo, Postscript, Omnisend and Attentive. Klaviyo and Omnisend bundle email and SMS on shared customer profiles; Postscript is SMS-first and publishes per-message rates from US$0.007 to US$0.009; Attentive targets large brands with quote-based packages. Smaller stores usually start with Omnisend or Postscript because of their low entry cost.

How much does SMS marketing cost per message?

Published US rates in November 2026 range from US$0.0083 per segment on Twilio's API and US$0.007–0.009 on Postscript and Omnisend, to US$0.0304 on Sakari's entry plan and US$0.049 on Textmagic's pay-as-you-go tariff. Credit-bundle tools such as SimpleTexting and SlickText start around US$29–39 a month for 500 credits. Carrier fees are usually added on top.

Is there free SMS marketing software?

Fully free sending is rare because carriers charge for each message. Klaviyo's free plan includes US$5 of mobile messages a month, Postscript's Starter plan has no platform fee but a US$49 monthly minimum spend, and SlickText, EZ Texting and Textedly offer 14-day free trials. Textedly's trial includes 50 messages.

What is 10DLC registration?

A2P 10DLC is the US carrier system for application-to-person texts sent from ordinary 10-digit phone numbers. Senders register a brand and a campaign, after which carriers apply less filtering and allow higher throughput. Unregistered traffic pays extra carrier fees. Toll-free and short-code numbers follow separate verification processes.

What is the difference between SMS and MMS marketing?

SMS carries text only and is billed per segment of 160 GSM-7 characters (70 if the message contains an emoji or other Unicode character). MMS carries images or other media and is billed per message at a higher rate; Twilio lists US$0.022 per outbound US MMS against US$0.0083 per SMS segment. Many vendors support MMS only in the US and Canada.

Can I use Mailchimp for SMS marketing?

Yes, as an add-on for accounts on the Essentials plan or higher, after an approval process. Credits are bought monthly or as refills, cost 1 credit per SMS in the US and more in other countries, and expire at the end of each billing cycle. MMS requires the Standard plan and works only in the US and Canada.

Do SMS marketing platforms charge for incoming replies?

Practice varies. SimpleTexting, SlickText and Textedly state that incoming messages are free, while Twilio charges US$0.0083 for each inbound SMS segment and Mailchimp requires credits for inbox text replies. Checking the inbound policy matters for programmes that expect many two-way conversations.

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