SlickText

Credit-bundle texting platform with all features on every plan

Overview

SlickText says it has powered more than 124,000 text messaging programmes since 2011 and offers fully in-house, US-based support.[16] It lists 16 native integrations, including Shopify, HubSpot, Salesforce, Mailchimp, ActiveCampaign and Constant Contact, plus Zapier and Make.[16]

The product is aimed at small and mid-sized organisations, from retailers to churches. Every plan includes free incoming texts, unlimited contacts, rollover credits, live phone, chat and email support, and one premium sending number, and the company states that all features, including integrations and Workflows automation, are available at every plan size.[15] Larger plans add one-to-one onboarding and, from US$579 a month, a dedicated customer success manager.[15]

Pricing scales by monthly credit volume from US$29 for 500 credits to US$939 for 50,000, with annual plans giving two months free. Carrier fees are passed through without mark-up, eligible non-profits get 20% off, and SlickText states it will match any SimpleTexting standard plan price. RCS carries a US$500 set-up fee plus US$200 a year.[15] The tool has no native email channel, so stores wanting combined email and SMS journeys need a second product.

SlickText features

  • All features on every plan
  • Workflows automation
  • Rollover credits
  • Free incoming texts
  • Live phone, chat and email support
  • 16 native integrations

SlickText pricing

US$29/month (500 credits), US$49 (1,000), US$79 (2,000), US$129 (3,500), US$169 (5,000), US$319 (10,000), US$579 (25,000), US$939 (50,000); Enterprise custom. Annual billing: two months free. 14-day free trial, no credit card. Carrier fees extra at cost. RCS: US$500 set-up + US$200/year.

SlickText strengths and limitations

Strengths

  • No feature gating between plans
  • Price match against SimpleTexting
  • 20% non-profit discount
  • Rollover credits

Limitations

  • No email channel
  • Carrier fees on top of plan price
  • Success manager only from US$579/month
  • RCS has separate set-up fees

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