Keela

Contact-tiered nonprofit CRM with published prices

Overview

Keela is a nonprofit CRM made by Networks for Change Inc., which describes it as made in Canada and displays Certified B Corporation and Social Purpose Institute badges. Keela is part of Velora, an integrated nonprofit suite that also includes Aplos and Raisely[10].

Every plan includes unlimited forms, emails, donations and templates; donor and volunteer management; email marketing; reporting, automation, membership and project management; automatic and compliant tax receipts for the IRS, CRA or ACNC; and data storage on Microsoft Azure in the organisation’s country (US, Canada or Australia). Plans are priced by contacts: from US$164 a month for up to 1,000 contacts on annual billing (US$190 monthly), US$316 for 2,501 to 5,000, and US$438 for 7,501 to 10,000, with custom pricing above that[10].

Standard support by email is free; Premium Care with live chat, phone and training costs from US$200 a month. Payments run through PayPal or Stripe at 2.2% plus 30 cents with no Keela surcharge. Keela’s entry price is higher than several rivals for small lists[10].

Keela features

  • IRS, CRA and ACNC compliant receipts
  • Local data storage (US, Canada, Australia)
  • Email marketing and automation
  • Volunteer and membership management
  • Wealth screening add-on
  • Donor management
  • Email marketing
  • Fundraising forms

Keela pricing

Annual billing per month: from US$164 (1,000 contacts), US$243 (2,500), US$316 (5,000), US$379 (7,500), US$438 (10,000); custom above. Premium Care from US$200/month.

Keela strengths and limitations

Strengths

  • Data stored in-country
  • Receipting for three tax authorities
  • No surcharge on processing
  • Published prices by contact tier
  • Email marketing included
  • Multi-country presence

Limitations

  • Higher entry price than LGL
  • Phone support costs extra
  • Contact-based pricing rises with list size
  • Higher entry price than simpler tools
  • Several features are paid extras
  • No free trial mentioned

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