Overview
Keela is a nonprofit CRM made by Networks for Change Inc., which describes it as made in Canada and displays Certified B Corporation and Social Purpose Institute badges. Keela is part of Velora, an integrated nonprofit suite that also includes Aplos and Raisely[10].
Every plan includes unlimited forms, emails, donations and templates; donor and volunteer management; email marketing; reporting, automation, membership and project management; automatic and compliant tax receipts for the IRS, CRA or ACNC; and data storage on Microsoft Azure in the organisation’s country (US, Canada or Australia). Plans are priced by contacts: from US$164 a month for up to 1,000 contacts on annual billing (US$190 monthly), US$316 for 2,501 to 5,000, and US$438 for 7,501 to 10,000, with custom pricing above that[10].
Standard support by email is free; Premium Care with live chat, phone and training costs from US$200 a month. Payments run through PayPal or Stripe at 2.2% plus 30 cents with no Keela surcharge. Keela’s entry price is higher than several rivals for small lists[10].
Keela features
- IRS, CRA and ACNC compliant receipts
- Local data storage (US, Canada, Australia)
- Email marketing and automation
- Volunteer and membership management
- Wealth screening add-on
- Donor management
- Email marketing
- Fundraising forms
Keela pricing
Annual billing per month: from US$164 (1,000 contacts), US$243 (2,500), US$316 (5,000), US$379 (7,500), US$438 (10,000); custom above. Premium Care from US$200/month.
Keela strengths and limitations
Strengths
- Data stored in-country
- Receipting for three tax authorities
- No surcharge on processing
- Published prices by contact tier
- Email marketing included
- Multi-country presence
Limitations
- Higher entry price than LGL
- Phone support costs extra
- Contact-based pricing rises with list size
- Higher entry price than simpler tools
- Several features are paid extras
- No free trial mentioned
Appears in
Keela alternatives and competitors
Alternatives to Keela: companies ranked in the same lists.
Blackbaud- Salesforce Sales Cloud
Bloomerang
Neon CRM
DonorPerfect
Virtuous
Little Green Light
Givebutter
CiviCRM
Donorbox
Zeffy
Microsoft Power BI
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