Overview
DonorPerfect is a donor management system made by SofterWare, Inc. of Bethel Park, Pennsylvania, which describes itself as employee-owned. The company says 93% of its customers stay year after year[7].
DonorPerfect sells three plans. Core focuses on donor management, outreach and stewardship. Plus adds QuickBooks integration, crowdfunding, moves management and scheduled reports. Pro adds enterprise direct-mail segmentation, custom API access and enterprise reports, as well as phone support; chat support is included on all plans. A free trial of the Practivated AI tool, which lets fundraisers practise donor conversations with AI, is offered with Plus and Pro[7].
DonorPerfect no longer publishes plan prices; organisations receive a custom quote. Its strengths are long experience with direct-mail-driven fundraising and moves management, while phone support and API access are reserved for the top tier.
DonorPerfect features
- Moves management (Plus)
- QuickBooks integration (Plus)
- Crowdfunding
- Enterprise direct-mail segmentation (Pro)
- Practivated AI conversation practice
- Donor and gift management
- Constant Contact email included
- Practivated AI trial (Plus, Pro)
DonorPerfect pricing
Core, Plus and Pro plans; custom quote only.
DonorPerfect strengths and limitations
Strengths
- Employee ownership and stated high retention
- Strong direct-mail tools
- AI practice tool for fundraisers
- Long track record
- Email marketing bundled
- Privately owned with stable product
Limitations
- Prices not published
- Phone support only on Pro
- API access only on Pro
- Interface less modern than newer tools
- AI tool sold as trial then extra
Appears in
DonorPerfect alternatives and competitors
Alternatives to DonorPerfect: companies ranked in the same lists.
Blackbaud- Salesforce Sales Cloud
Bloomerang
Neon CRM
Virtuous
Little Green Light
Keela
Givebutter
CiviCRM
Donorbox
Zeffy
Microsoft Power BI
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