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IBM Consulting

Armonk-based technology and consulting company

Overview

IBM Maximo Application Suite (MAS) is an enterprise asset management platform that goes beyond CMMS into asset performance management, reliability-centred maintenance, real estate and facilities, and inventory optimisation[8]. Its applications include Manage (EAM and maintenance), Health (asset health and predictive maintenance), Monitor, Predict, Assist and Schedule Optimizer[8].

MAS is licensed through AppPoints, a credit system in which each application and user type consumes a number of points, with a non-cancellable minimum term of 12 months[8]. IBM publishes starting prices for its Essentials SaaS edition: Maintenance from under US$40,000 a year (150 AppPoints) and Inspection from under US$47,000 (175 AppPoints), with Space Management, Capital Planning, Lease Management and Inventory Optimization each from under US$40,000. The Standard and Premium SaaS editions and the client-managed software edition are quoted; the Standard edition starts at 300 AppPoints[8].

SaaS editions run on AWS, while the client-managed edition can run on-premises or on AWS, Azure or Google Cloud[8]. Maximo’s breadth suits utilities, transport, energy and other asset-intensive organisations. Its cost and implementation effort make it unsuitable for small maintenance teams.

IBM Consulting features

  • Nine deployable modules
  • Model risk governance
  • Operational risk management
  • Data privacy management
  • Any-cloud or on-premises deployment
  • watsonx.ai and third-party AI model integration
  • MCP server for AI agents
  • User behaviour analytics for insider threats

IBM Consulting pricing

Not reproduced; IBM publishes pricing on a separate page. Licensing is modular by deployed module.

IBM Consulting strengths and limitations

Strengths

  • Software is 44% of revenue with 83.5% gross margin
  • Red Hat hybrid-cloud platform
  • Long-standing enterprise customer base
  • Owns its AI platforms as well as providing implementation services
  • Long record in regulated industries
  • Close integration with IBM software and infrastructure

Limitations

  • More than half of revenue is consulting and hardware
  • Consulting revenue was flat at constant currency in 2025
  • Slower growth than cloud-native peers
  • Consulting recommendations may favour IBM's own software
  • Revenue includes non-services segments, limiting like-for-like comparison
  • Flat constant-currency growth in 2025

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