Overview
Otter.ai Inc. describes Otter as an AI notetaker and “conversational knowledge engine” that produces searchable transcripts, summaries with decisions and action items, and sales insights pushed to CRMs[2]. Its AI Meeting Agent can join Zoom, Teams and Google Meet automatically, and a desktop app can record without a bot[2]. The free Basic plan includes 300 minutes per user per month, with conversations capped at 30 minutes[1]. Pro has a regular price of US$8.33 per user per month billed annually (shown at a promotional US$4.17 in November 2026) and includes 1,200 minutes; Business costs US$19.99 annually with unlimited meeting minutes and conversations up to four hours[1].
Otter.ai strengths and limitations
Strengths
- Generous free monthly allowance
- Unlimited meeting transcription on Business
- Free plan with a meaningful monthly allowance
- Choice of meeting bot or bot-free desktop recording
- Inexpensive for regular meeting capture
- Generous free tier
Limitations
- Supports only six languages
- Free plan allows just three imported files in total
- Free and Pro plans cap conversation length (30 and 90 minutes)
- Free plan keeps only the 25 most recent conversations
- No human verification
- Fewer transcription languages than Sonix
Appears in
- Best AI Meeting Assistants in 2026 #3
- Best Transcription Software in 2026 #1
- Best Transcription Services in 2026 #10
Otter.ai alternatives and competitors
Alternatives to Otter.ai: companies ranked in the same lists.
Rev
Fireflies.ai
Sonix
Notta
Fellow
AssemblyAI
Verbit
Ditto Transcripts
SpeakWrite
GoTranscript
Scribie
TranscribeMe
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