Overview
Fireflies.ai is an AI meeting notetaker that joins video calls as a bot, records and transcribes them, and produces summaries that can be searched and shared. It is horizontal rather than sales-specific, used by recruiting, product and support teams as well as sales.
The Business tier adds analytics, including conversation intelligence, team-pooled API limits, private channels and video recording; Enterprise adds HIPAA readiness with a business associate agreement, custom data retention, SSO, SCIM, audit logs and private storage.[9] Paid plans are charged per seat, every teammate in a workspace counting as one, with volume discounts available above 50 members.[9]
Fireflies suits teams that want recording and searchable notes across the whole company with lighter coaching analytics. It lacks the deal-forecasting and pipeline modules of revenue platforms. Plan prices were not displayed in the version of the pricing page reviewed, so they are not quoted here.[9]
Fireflies.ai features
- Meeting bot and Chrome extension recording
- AI summaries and transcripts
- Conversation intelligence analytics (Business)
- HIPAA-ready with BAA (Enterprise)
- SSO, SCIM and audit logs
Fireflies.ai pricing
Plans: Free, Pro, Business, Enterprise; charged per seat. Prices were not shown on the page as fetched. Volume discounts for 50+ members via sales.
Fireflies.ai strengths and limitations
Strengths
- Wide range of CRM, project and recruiting integrations
- Broad language coverage
- No monthly limit on meeting-bot transcription
- Wide beta language coverage
- Free tier
- Broad use beyond sales
Limitations
- Joins calls as a visible bot
- Large gap between annual and monthly prices
- Most languages are in beta
- Prices were not visible on the pricing page
- Lighter coaching and forecasting than sales-specific tools
- Conversation intelligence only on higher tiers
Appears in
- Best AI Meeting Assistants in 2026 #4
- Best Transcription Software in 2026 #6
- Best Conversation Intelligence Software in 2026 #6
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