QuickBooks Live

Intuit's payroll bundled with QuickBooks Online accounting, from US$44 per month

Overview

QuickBooks Live is the bookkeeping service sold by Intuit to QuickBooks Online subscribers. It has two ongoing products: Expert Assisted, a monthly subscription in which experts answer bookkeeping questions but do not work in the client’s books, and Expert Full Service Bookkeeping, which adds an initial cleanup and a dedicated bookkeeper who categorises transactions, reconciles accounts and closes the books each month[21]. A one-time Expert Cleanup is also offered.

In Full Service, the first month is a cleanup phase covering the chart of accounts, bank connections and an introduction to QuickBooks; thereafter bookkeepers close the books, prepare a trial balance and provide PDFs of key reports, and are available Monday to Friday from 6 a.m. to 6 p.m. Pacific[21]. Tax preparation is sold separately through an Expert Assisted Business Tax product powered by TurboTax.

Intuit excludes GAAP, full accrual, multi-currency and crypto accounting, and third-party app setup, and refers those needs to independent QuickBooks ProAdvisors[21]. Prices for the Live products were not displayed in the page text available when checked and are therefore not given here; a QuickBooks Online subscription is also required, with Essentials listed at US$85 a month and Plus at US$140 before promotional discounts[22][21].

QuickBooks Live features

  • Free plan for one user
  • Bank feeds and reconciliation
  • Invoicing and bill management
  • Up to 25 users on Advanced
  • Built-in accountant access
  • Card and bank-transfer payments via QuickBooks Payments
  • Employee time on invoices (Essentials+)
  • Batch invoicing (Advanced)

QuickBooks Live pricing

Free: US$0, 1 user. Simple Start: US$38/month, 1 user. Essentials: US$85/month, 3 users. Plus: US$140/month, 5 users. Advanced: US$340/month, 25 users. Promotion at review: 50% off for 3 months. 30-day free trial.

QuickBooks Live strengths and limitations

Strengths

  • Largest US accountant and app ecosystem
  • Free single-user plan
  • Wide range of plans up to 25 users
  • Invoices post straight to the general ledger
  • Scales from free plan to 25 users
  • Time billing on mid tiers

Limitations

  • High regular prices on mid and upper tiers
  • Strict user caps per plan
  • Promotional pricing masks the ongoing cost
  • Free plan limited without Intuit payments
  • Large price rise after promotion
  • More than an invoicing-only buyer needs

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