Stayntouch

Mobile-first cloud PMS with kiosk and 1,100+ integrations

Overview

Stayntouch is a cloud PMS with headquarters in Bethesda, Maryland, and a European headquarters in Aalsmeer, the Netherlands.[7] Its PMS includes reservations, front desk, rate management, housekeeping, groups, financials, reporting, Stayntouch Pay, Connect APIs and integrations.

A bundled suite, Stayntouch 2.0, adds Stayntouch Booking, a channel manager and Stayntouch Kiosk. Add-ons include multi-property management, a booking engine, channel manager, kiosk and ID scanning. The company cites more than 1,100 integrations on one part of its pricing page and more than 1,400 on another, and offers 24/7 phone and help desk support with a dedicated account manager and remote or on-site deployment. Named customer stories include Cambridge Suites Hotel, Hotel Maverick, The Gotham Hotel and Trianon Bonita Bay.[7]

Stayntouch suits select-service and boutique hotels that want mobile and kiosk check-in. Prices are not published; the company says it has no hidden fees and a low minimum but gives no figures.

Stayntouch features

  • Cloud PMS with mobile front desk
  • Stayntouch Kiosk
  • ID scanning
  • Stayntouch Pay
  • Channel manager and booking engine
  • 1,100+ integrations

Stayntouch pricing

Quote-based for PMS, Stayntouch 2.0 bundle and add-ons; no figures published.

Stayntouch strengths and limitations

Strengths

  • Strong self-service check-in
  • Large integration list
  • 24/7 support and account manager
  • US and European presence

Limitations

  • No published prices
  • Inconsistent integration counts on its site
  • Many functions sold as add-ons

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