Overview
Universe is a self-service ticketing platform for independent organisers and growing event brands. Its pricing page links it to the Ticketmaster and Live Nation network: higher-tier customers can sell events on Ticketmaster, use partner affiliate channels and access Live Nation network marketing.[9]
Universe publishes a simple fee structure. Its Starter plan, for independent organisers, and its Standard plan, for growing brands, both charge 2% plus US$0.59 per ticket, excluding VAT and payment processing, with no service fees for free events. A custom plan for established organisers allows an à la carte mix of features, including selling on Ticketmaster, a dedicated account manager, pricing and marketing strategy, partner affiliate channels, Ticket Runner and Social Ladder promotion tools, payment plans, partner marketing services and sponsorship opportunities.[9] Developers can use a GraphQL API and webhooks, and organisers can sell on their own website, on Facebook and on the Universe Discover marketplace.[9] Payment processing is charged by Stripe directly rather than collected as a Universe fee.[9]
Its percentage fee is lower than Eventbrite’s on most ticket prices. Its limitations are that the most valuable distribution options sit in the custom tier, and that its link to the Ticketmaster ecosystem may not suit organisers trying to avoid it.
Universe features
- Sell on own site, Facebook and Universe Discover
- Ticketmaster distribution on custom plan
- GraphQL API and webhooks
- Payment plans
- Ticket Runner and Social Ladder promotion
- Free for free events
Universe pricing
Starter and Standard: 2% + US$0.59 per ticket, excluding VAT and Stripe processing. Free events: no service fee. Custom plan: à la carte pricing.
Universe strengths and limitations
Strengths
- Low published fee
- Route to Ticketmaster distribution
- Developer API
- Free for free events
Limitations
- Best distribution only on custom tier
- Processing fees separate
- Tied to Live Nation ecosystem
- Smaller discovery audience than Eventbrite
Appears in
Universe alternatives and competitors
Alternatives to Universe: companies ranked in the same lists.
- Ticketmaster
CTS Eventim
Eventbrite
DICE- vivenu
Ticket Tailor
TicketSpice
Showpass
Humanitix
Tito
Ticket Fairy
Is this your company?
Update the description, logo, image and link through the submission form. Editors review every change.
