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Ticket Tailor

Flat-fee self-service box office, no percentage commission

Overview

Ticket Tailor is a self-service online box office that charges a flat fee per ticket rather than a percentage of the ticket price.[10] It does not run a subscription model: organisers either pay as they go at £0.60 per ticket (plus VAT) or buy credits upfront, which reduces the cost to as little as £0.22 per ticket.[10] Free tickets are free up to 5,000 a year, registered charities get 50% off fees permanently, and prices are available in pounds, euros and US, Australian and Canadian dollars.[10]

Because the fee does not rise with ticket price, Ticket Tailor is economical for higher-priced events. On its own worked example, a £20 ticket with fees absorbed leaves the organiser £19.60 after illustrative processing costs.[10] Payment processing is handled by Stripe, PayPal or Square, at their standard rates; Stripe’s example rates are 1.5% plus £0.20 in the UK and 2.9% plus US$0.30 in the US.[10] Organisers can pass fees to buyers or absorb them.

Ticket Tailor is a box office rather than a marketplace, so organisers bring their own audience. Its other limitation is reserved seating: all tickets sold using seating charts incur a fee, including free ones, and very high-volume free events need to contact support.[10]

Ticket Tailor features

  • Flat per-ticket fee, no percentage
  • Prepaid credits for lower rates
  • Free for up to 5,000 free tickets a year
  • Stripe, PayPal and Square processing
  • Seating charts
  • Multi-currency pricing
  • Flat per-ticket fee
  • Prepaid credits that do not expire

Ticket Tailor pricing

Pay as you go £0.60 per ticket + VAT; prepaid credits from £0.22 per ticket; free tickets free up to 5,000/year; 50% charity discount; processing fees from Stripe, PayPal or Square extra.

Ticket Tailor strengths and limitations

Strengths

  • Flat fee favours higher ticket prices
  • No subscription or contract
  • Permanent charity discount
  • Choice of payment processor
  • Low flat fees
  • Credits never expire

Limitations

  • No discovery marketplace
  • Seating chart tickets always incur a fee
  • Free-ticket cap
  • Processing fees on top
  • Processing fees charged separately
  • Limited conference features

Appears in

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