Bizzabo

Event Experience OS for in-person, virtual and hybrid events

Overview

Bizzabo sells an event-management platform it calls the Event Experience OS, which covers in-person, virtual and hybrid events in one subscription.[7] All users can access the core features, which include unlimited events and registrations, contact management, ticketing and registration, email campaigns, an event website builder, a mobile app, reporting and analytics, curated onboarding, tiered customer support and 24/7/365 support.[7]

Bizzabo publishes a list price, which is unusual at this level of the market: US$499 per user per month, billed annually, with a three-user minimum and a stated starting price of US$17,999 a year.[7] Virtual production is an add-on: the Virtual Production Suite provides studio-quality live and on-demand video, and other premium add-ons include Bizzabo Advanced Onsite (badge printing, check-in, lead capture) and Sponsor ROI, none of which have published prices.[7] Bizzabo also sells Klik SmartBadge wearables for networking, lead capture, gamification and passive attendee tracking at in-person events; these can be bought without the core subscription.[7]

Its strength is a single platform for a full event programme with a published base price. Its limitations are the annual-only contract (Bizzabo does not sell single-event purchases), the high entry price for small teams, and the fact that virtual production capability costs extra.[7]

Bizzabo features

  • Unlimited events and registrations
  • Event website builder and email campaigns
  • Mobile event app
  • Klik SmartBadge wearables
  • Private-label branding
  • Reporting and analytics
  • Event website builder and mobile app
  • Virtual Production Suite add-on

Bizzabo pricing

Event Experience OS: US$499 per user per month, or from US$17,999 per year, billed annually, 3-user minimum. Klik SmartBadge and premium add-ons (virtual production, integrations, SSO, API) quote-based.

Bizzabo strengths and limitations

Strengths

  • Published enterprise pricing
  • Unlimited events on the base plan
  • Distinctive wearable networking hardware
  • 24/7 support tiers
  • Published base price
  • One platform for all formats

Limitations

  • High minimum annual cost
  • Integrations and API are paid add-ons
  • SSO and custom app cost extra
  • High minimum spend
  • Virtual production is an add-on
  • No single-event option

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