Upper

Canadian route planner with AI dispatch, per-user pricing and stop caps

Overview

Upper is a route planning and dispatch product built in Canada, used in waste, distribution, fuel, medical routes and multi-site supply[9]. Its features include skill-based and constraint-based AI dispatch with automatic driver assignment, a confidence score on every assignment and dynamic re-optimisation; multi-stop and multi-trip planning; pickup-and-delivery routing; proof of delivery; and automatic customer ETAs including by SMS. Upper says routes with hundreds of stops can be planned in a minute and that routes can be scheduled weeks or months ahead[9].

Plans are priced per user per month: Starter at $50 monthly or $40 annually with 250 stops per route and 10 driver profiles; Professional at $60 or $48 with 500 stops and 15 drivers; Optimize at $89 or $71 with 1,500 stops and 30 drivers; and Enterprise on quote. Add-ons include live tracking for customers at $20 per driver and capacity optimisation at $25 per driver. A seven-day trial with Professional features and up to five users requires no card[8].

Customer results cited by Upper, such as CrispLinen’s reported $72,000 annual fuel saving, are vendor-reported[9].

Upper features

  • AI skill-based dispatch
  • Multi-trip and pickup-delivery planning
  • Schedule weeks or months ahead
  • Proof of delivery
  • SMS customer ETAs
  • Capacity optimisation add-on

Upper pricing

Dollar prices per user per month, monthly / annual:

  • Starter: $50 / $40 — 250 stops/route, 10 drivers
  • Professional: $60 / $48 — 500 stops, 15 drivers
  • Optimize: $89 / $71 — 1,500 stops, 30 drivers
  • Enterprise: custom

7-day trial, no card.

Upper strengths and limitations

Strengths

  • Large stop limits per route
  • AI dispatch with confidence scores
  • Advance scheduling
  • Annual discount of 20%

Limitations

  • Driver-profile caps per plan
  • Short trial
  • Customer tracking is an add-on
  • Results vendor-reported

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