Overview
Upper is a route planning and dispatch product built in Canada, used in waste, distribution, fuel, medical routes and multi-site supply[9]. Its features include skill-based and constraint-based AI dispatch with automatic driver assignment, a confidence score on every assignment and dynamic re-optimisation; multi-stop and multi-trip planning; pickup-and-delivery routing; proof of delivery; and automatic customer ETAs including by SMS. Upper says routes with hundreds of stops can be planned in a minute and that routes can be scheduled weeks or months ahead[9].
Plans are priced per user per month: Starter at $50 monthly or $40 annually with 250 stops per route and 10 driver profiles; Professional at $60 or $48 with 500 stops and 15 drivers; Optimize at $89 or $71 with 1,500 stops and 30 drivers; and Enterprise on quote. Add-ons include live tracking for customers at $20 per driver and capacity optimisation at $25 per driver. A seven-day trial with Professional features and up to five users requires no card[8].
Customer results cited by Upper, such as CrispLinen’s reported $72,000 annual fuel saving, are vendor-reported[9].
Upper features
- AI skill-based dispatch
- Multi-trip and pickup-delivery planning
- Schedule weeks or months ahead
- Proof of delivery
- SMS customer ETAs
- Capacity optimisation add-on
Upper pricing
Dollar prices per user per month, monthly / annual:
- Starter: $50 / $40 — 250 stops/route, 10 drivers
- Professional: $60 / $48 — 500 stops, 15 drivers
- Optimize: $89 / $71 — 1,500 stops, 30 drivers
- Enterprise: custom
7-day trial, no card.
Upper strengths and limitations
Strengths
- Large stop limits per route
- AI dispatch with confidence scores
- Advance scheduling
- Annual discount of 20%
Limitations
- Driver-profile caps per plan
- Short trial
- Customer tracking is an add-on
- Results vendor-reported
Appears in
Upper alternatives and competitors
Alternatives to Upper: companies ranked in the same lists.
- Descartes Systems Group
OptimoRoute
Routific
Route4Me
WorkWave RouteManager
Spoke Dispatch
Track-POD
Onfleet
Google Password Manager
Badger Maps- MyRouteOnline
RouteXL
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