A freight forwarder is a company that organises the international movement of goods on behalf of shippers. Forwarders buy capacity from airlines, ocean carriers, railways and trucking companies, consolidate shipments, prepare transport and customs documents, arrange insurance and warehousing, and coordinate the handover of cargo between modes. Most large forwarders own few or no ships or aircraft; their value lies in their network, purchasing power, customs expertise and information systems.
This list covers twelve forwarders in November 2026, ranging from the global leaders, DSV, which reported 2025 revenue of DKK 247.3 billion after integrating Schenker, Kuehne+Nagel, which moved 4.3 million TEU of sea freight and 2.2 million tons of air freight, and DHL Global Forwarding, to US-listed Expeditors and C.H. Robinson, Japan's Nippon Express, family-owned Dachser and Rhenus, and the technology-led Flexport.
Entries are ordered by the scale of each company's forwarding business as shown in its own published 2025 figures, then by breadth of services and network.
Contents
- What is a freight forwarder
- History and market
- Key factors to compare
- Pricing models
- How to choose
- Methodology
- The list
- Comparison table
- Alternatives by use case
- Recent developments
- Frequently asked questions
- See also
What is a freight forwarder
A freight forwarder acts as the shipper's agent or, increasingly, as a contracting carrier that issues its own transport documents (a house bill of lading or house air waybill) and buys space from the actual carrier. Core services are air freight, ocean freight in full container loads (FCL) and less-than-container loads (LCL), road and rail freight, customs brokerage, cargo insurance and origin and destination handling. Large forwarders add warehousing, distribution and order management, and many sell project logistics for oversized cargo.
Freight forwarders differ from several related businesses. Shipping lines and airlines own the vessels and aircraft and sell capacity mainly to forwarders and large shippers. Third-party logistics (3PL) providers focus on warehousing and contract logistics; most global forwarders also operate 3PL divisions, which is why their published revenue includes non-forwarding activities. Freight brokers, especially in North America, arrange domestic truckload transport and are covered by lists of trucking and logistics companies. Courier and express integrators such as DHL Express, FedEx and UPS run their own aircraft networks for small parcels. Businesses that ship goods typically manage the forwarder relationship alongside procurement software, ERP software and, for their own vehicles, fleet management software.
History and market
Forwarding is among the oldest commercial services in logistics. Dachser was founded as a family business in 1930 and Rhenus has more than 100 years of experience; DSV says the Schenker integration is the largest and most complex in its 50-year history.
The industry has consolidated sharply. DSV acquired Schenker and said in early 2026 that 30% of the integration had been completed in 2025, that it expected to finish by the end of 2026 rather than 2028, and that it targeted annual synergies of about DKK 9 billion. CEVA Logistics, owned by shipping group CMA CGM, completed the acquisition of Borusan Lojistik in Turkey and in December 2025 agreed to acquire Fagioli Group, a project and heavy-lift specialist. KLN, formerly Kerry Logistics Network, is a member of S.F. Holding, and GEODIS belongs to the French railway group SNCF.
2025 was a difficult year for forwarding margins. Ocean rates fell sharply in the second half: Expeditors reported that its average revenue per container fell 41% year on year in the fourth quarter, DHL's Global Forwarding, Freight division reported a 5.1% fall in revenue and a 29.6% fall in EBIT, and C.H. Robinson's Global Forwarding revenue fell 18.8%. Air freight was steadier, with Kuehne+Nagel's air volumes up 7.0% and Expeditors' fourth-quarter tonnage up 6%.
Key factors to compare
Network coverage
Own offices at origin and destination reduce handovers to agents. Coverage ranges from Expeditors' 172 district offices on six continents to Rhenus' operations in more than 70 countries and Flexport's presence in 135 countries.
Mode strength
Some forwarders are strongest in air (Kuehne+Nagel says it holds the number one position in global airfreight), others in ocean or European road networks (Dachser, DSV Road).
Customs brokerage
Customs is a large business in itself: Expeditors earned US$4.27 billion from customs brokerage and other services in 2025, more than from airfreight.
Technology and visibility
Online booking, shipment tracking, document exchange and data integration with the shipper's ERP differ widely. Flexport built its business around a software platform; incumbents now invest in AI and automation, as C.H. Robinson does with what it calls Lean AI.
Industry specialisation
Pharma, perishables, automotive, e-commerce, energy and project cargo need specific handling. Kuehne+Nagel cites reefer, pharma and e-commerce as significant parts of its sea volume, and CEVA is adding heavy-lift capacity through Fagioli.
Financial strength and ownership
Listed forwarders publish audited results; family-owned and group-owned forwarders publish less. Financial stability matters when a forwarder advances freight costs and duties on the shipper's behalf.
Pricing models
Forwarders do not publish price lists. Prices are quoted per shipment or agreed in tenders, usually as an all-in rate or as a breakdown of carrier freight, fuel and security surcharges, origin and destination terminal handling, documentation, customs clearance and delivery. Large shippers run annual or quarterly tenders for main trade lanes and use spot quotes for the rest; smaller shippers typically receive spot quotes, increasingly through online booking tools.
Freight rates follow carrier markets, which is why forwarders' revenue swings with the cycle while their gross profit is more stable. In 2025 falling ocean rates cut revenue at several forwarders: Expeditors' ocean freight and ocean services revenue fell from US$3.15 billion to US$2.81 billion even as total revenue grew 4%, and DHL's ocean freight revenue fell 8.6% with volumes down only 1.2%. Customs brokerage, warehousing and value-added services are usually priced per entry, per pallet or per transaction.
How to choose
Multinational shippers with large volumes on many lanes generally tender among DSV, Kuehne+Nagel, DHL Global Forwarding and CEVA, often splitting air and ocean between providers. US importers and exporters frequently use Expeditors, which emphasises its own office network and customs brokerage, or C.H. Robinson, which combines forwarding with North American truckload capacity. Japanese and Asian supply chains are a core strength of Nippon Express and KLN.
European shippers relying on road groupage often favour Dachser, DSV or GEODIS, all with large European land networks. Growing e-commerce and consumer brands that want software-based booking and visibility often start with Flexport. For any shipper, the quality of the local branch handling its lanes matters as much as the brand, so references on the specific trade lanes are worth requesting.
Methodology
Companies were included if international air and ocean freight forwarding is a core business, they operate their own offices in many countries, and they were operating under their current names in November 2026. Ordering reflects the scale of each company's forwarding-related business as shown in its own 2025 annual or results publications (revenue in the reporting currency, air tonnage and sea TEU where published), then network breadth and service range. Revenue figures are shown in the currency each company reports and were not converted; where a group reports revenue for a wider business (for example contract logistics or road freight), the relevant figure is labelled. Companies that publish no revenue are placed after those that do. No customer reviews or paid placements were used.
The list
1
D
Danish transport and logistics group enlarged by Schenker
Best for: Global shippers wanting air, sea and European road from one provider
DSV is a Danish transport and logistics company led by group chief executive Jens H. Lund. It operates three divisions: Air & Sea, Road and Contract Logistics. Its acquisition of Schenker made it one of the largest forwarders in the world; DSV describes the integration as the largest and most complex in its 50-year history.
For 2025 DSV reported revenue of DKK 247.3 billion, up from DKK 167.1 billion in 2024, and fourth-quarter EBIT before special items of DKK 5.6 billion, 48.5% higher in constant currencies. Air & Sea reported fourth-quarter EBIT before special items of DKK 3.1 billion. Transaction and integration costs of DKK 4.5 billion were booked in 2025, about 30% of the Schenker integration was completed during the year, and DSV expects to finish by the end of 2026 and reach annual synergies of about DKK 9 billion, with full effect in 2027. Its 2026 guidance is EBIT before special items of DKK 23.0–25.5 billion.
DSV is known for an asset-light model and a track record of integrating acquisitions. During integration, customers may experience changes in systems, contacts and branch structures, and DSV said the softer sea freight market weighed on Air & Sea earnings.
Key features
- Air and sea freight forwarding
- European road groupage and full loads
- Contract logistics and warehousing
- Customs brokerage
- Project and industrial logistics
Pricing
Quote-based per shipment or by tender.
Recent results
2025 revenue DKK 247,331m (2024: DKK 167,106m); Q4 EBIT before special items DKK 5,592m; 2026 guidance DKK 23,000–25,500m including at least DKK 4,000m of incremental Schenker synergies.
- Revenue (FY2025)
- DKK 247.3bn
- Group CEO
- Jens H. Lund
- Divisions
- Air & Sea, Road, Contract Logistics
- Major acquisition
- Schenker (integration to end-2026)
Strengths
- Very large global network after Schenker
- Strong European road network
- Proven acquisition integration record
- Audited listed-company reporting
Limitations
- Integration changes systems and contacts in 2026
- Sea freight margins under pressure
- Large-scale processes can suit small shippers less
- High integration costs in 2025–2026
2
K
Swiss forwarder leading in sea TEU and air tonnage
Best for: Shippers needing top-tier air and ocean capacity
Kuehne+Nagel is a logistics group with four business units: Sea Logistics, Air Logistics, Road Logistics and Contract Logistics. In 2025 the group reported net turnover of CHF 24.5 billion, EBIT of CHF 1,242 million and 85,407 employees.
Sea Logistics, the largest unit with net turnover of CHF 8.8 billion, handled 4,325,000 TEU, up 0.3%; specialised reefer, pharma, e-commerce and project business form a significant share of its volume. Air Logistics, with net turnover of CHF 7.3 billion, increased volume by 7.0% to 2,238,000 tons, and the company says it maintained its number one position in the global airfreight market in 2025. Road Logistics had net turnover of CHF 3.5 billion and Contract Logistics CHF 4.8 billion.
Kuehne+Nagel's strengths are its scale in both air and sea, its specialised verticals and its digital booking tools. The company noted that a weak US dollar against the Swiss franc had a significant negative translation effect on 2025 results, and its Road Logistics EBIT fell to CHF 58 million on weak land-transport demand.
Key features
- Sea logistics: FCL, LCL and reefer
- Air logistics including pharma and perishables
- Road logistics in Europe and North America
- Contract logistics
- Online quoting and booking
Pricing
Quote-based per shipment or by tender.
Recent results
2025: net turnover CHF 24,476m; EBIT CHF 1,242m; sea volume 4,325,000 TEU (+0.3%); air volume 2,238,000 tons (+7.0%); employees 85,407.
- Net turnover (FY2025)
- CHF 24.5bn
- Sea freight (2025)
- 4,325,000 TEU
- Air freight (2025)
- 2,238,000 tons
- Employees
- 85,407
Strengths
- Market-leading sea and air volumes
- Strong pharma and reefer capabilities
- Well-developed digital tools
- Transparent annual reporting
Limitations
- Earnings sensitive to US dollar weakness
- Road Logistics profitability weakened in 2025
- Tender-driven pricing favours large shippers
- Smaller European road network than DSV or Dachser
3
DG
Forwarding arm of DHL Group with 3.3m TEU and 1.8m tons of air
Best for: Shippers wanting forwarding integrated with DHL's wider network
DHL Global Forwarding is the air, ocean and road freight forwarding business of DHL Group, the German logistics company. It forms the Global Forwarding, Freight division together with DHL Freight, which runs European road transport, and is separate from DHL Express, DHL Supply Chain and the group's German post and parcel business.
In 2025 the Global Forwarding, Freight division reported revenue of €18,643 million, down 5.1% because of lower freight rates, and EBIT of €756 million, down 29.6%, including €84 million of net restructuring costs. The Global Forwarding unit's revenue was €13,709 million. It transported around 1.8 million metric tons of export air freight, 1.0% less than in 2024, and about 3.3 million TEU of ocean freight, 1.2% less, partly because it withdrew from high-volume, low-yield ocean business. The Freight unit's revenue was €5,043 million.
DHL Global Forwarding offers the reach of the DHL network and close links to DHL Supply Chain warehousing. Its 2025 margin decline and restructuring show it was hit harder by the rate fall than some peers.
Key features
- Air and ocean freight forwarding
- European road freight (DHL Freight)
- Customs brokerage
- Industrial projects
- Links to DHL Supply Chain warehousing
Pricing
Quote-based per shipment or by tender.
Recent results
2025 Global Forwarding, Freight division: revenue €18,643m (−5.1%); EBIT €756m (−29.6%); Global Forwarding revenue €13,709m; air ~1.8m tonnes; ocean 3,314,000 TEU.
- Parent
- DHL Group
- Division revenue (FY2025)
- €18.6bn
- Ocean freight (2025)
- ~3.3m TEU
- Air freight (2025)
- ~1.8m tonnes
Strengths
- Global reach within DHL Group
- Large air and ocean volumes
- Combined forwarding and road freight
- Audited group reporting
Limitations
- Sharp 2025 profit decline
- Restructuring under way
- Exited some high-volume ocean business
- Brand overlap with DHL Express can confuse buyers
4
CL
CMA CGM's logistics arm, with US$18.3bn of 2025 revenue
Best for: Shippers wanting forwarding plus contract and automotive logistics
CEVA Logistics is the logistics subsidiary of the French shipping group CMA CGM. It provides air and ocean freight management, ground transport, contract logistics, finished-vehicle logistics and project cargo. CMA CGM reported logistics revenue of US$18.3 billion in 2025, broadly stable compared with 2024, with EBITDA of US$1.7 billion and a margin of 9.4%; it cited pressure on freight management from volatile markets and challenges in the automotive sector.
CEVA continued to expand by acquisition in 2025. It finalised the purchase of Borusan Lojistik, which CMA CGM describes as a national logistics leader in Turkey, and in December 2025 signed an agreement to acquire Fagioli Group, a global specialist in project logistics and heavy-lift transport for the energy, infrastructure and industrial sectors. The automotive business operated a fleet of nine dedicated vessels for finished vehicles.
Ownership by a top container line gives CEVA access to ocean capacity and an integrated end-to-end offer, but some shippers prefer carrier-neutral forwarders when tendering ocean freight.
Key features
- Air and ocean freight management
- Contract logistics
- Finished-vehicle logistics
- Project and heavy-lift logistics
- Ground transportation
Pricing
Quote-based per shipment or by tender.
Recent results
CMA CGM logistics (2025): revenue US$18.3bn (stable); EBITDA US$1.7bn (−2.2%); margin 9.4%.
- Owner
- CMA CGM Group
- Logistics revenue (FY2025)
- US$18.3bn
- Recent acquisitions
- Borusan Lojistik; Fagioli (agreed Dec 2025)
Strengths
- Backed by a major container line
- Strong automotive and project logistics
- Broad contract logistics footprint
- Active expansion through acquisitions
Limitations
- Not carrier-neutral
- Results reported only within CMA CGM
- Freight management margins under pressure
- Ongoing integration of acquisitions
5
E
NYSE-listed forwarder and customs broker with own office network
Best for: US importers wanting forwarding plus customs brokerage
Expeditors International of Washington is a US logistics company headquartered in Bellevue, Washington, listed on the NYSE as EXPD and led by president and chief executive Daniel R. Wall. It operates 172 district offices and numerous branch locations on six continents, linked by one integrated information system, and provides air and ocean freight consolidation and forwarding, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing and distribution.
In 2025 Expeditors reported revenue of US$11.07 billion, up 4%, with airfreight services of US$3.98 billion, ocean freight and ocean services of US$2.81 billion and customs brokerage and other services of US$4.27 billion. Operating income was US$1.05 billion and net earnings US$812 million. It had 20,359 full-time-equivalent employees at the end of 2025. In the fourth quarter, airfreight tonnage rose 6% while ocean container volume fell 6% and average revenue per container fell 41%.
Expeditors is distinctive for its network of district offices linked by a single information system and for the size of its customs business, which earned more revenue in 2025 than airfreight. Its road and contract logistics operations are smaller than those of the European groups.
Key features
- Air and ocean consolidation
- Customs brokerage
- Order management and vendor consolidation
- Warehousing and distribution
- Cargo insurance
Pricing
Quote-based per shipment or by tender.
Recent results
2025: revenue US$11,069m (+4%); operating income US$1,053m; net earnings US$812m; 20,359 FTEs; US$875m returned to shareholders.
- Headquarters
- Bellevue, Washington, US
- Listed on
- NYSE (EXPD)
- Revenue (FY2025)
- US$11.07bn
- Employees (FTE)
- 20,359
- District offices
- 172
Strengths
- District-office network on one IT system
- Very strong customs brokerage
- High profitability for a forwarder
- Audited US public-company reporting
Limitations
- Smaller road and contract logistics footprint
- Ocean revenue fell sharply in 2025
- Fewer specialised verticals than largest peers
- Premium positioning on price
6
NE
Tokyo-based logistics group with 933,000 tons of air freight
Best for: Japan- and Asia-centred supply chains
Nippon Express is the logistics group held by NIPPON EXPRESS HOLDINGS, INC., a Tokyo-headquartered company incorporated on 4 January 2022 as the group's holding company. Satoshi Horikiri is president and chief executive, and the group had 77,925 employees at the end of 2025.
The group's international airfreight forwarding volume in calendar 2025 was 933,201 chargeable tons, of which 263,897 tons were handled in Japan and 669,304 tons overseas. The overseas figure includes 182,022 tons reported separately for CP Company. Alongside international air and ocean forwarding, the group runs domestic transport and warehousing in Japan.
Nippon Express is the natural choice for supply chains anchored in Japan and strong across Asia. Its airfreight volume is well below those published by Kuehne+Nagel and DHL, and the source pages used here do not give group revenue or ocean volumes.
Key features
- International air and ocean forwarding
- Japanese domestic logistics
- Warehousing
Pricing
Quote-based per shipment or by tender.
- Holding company
- NIPPON EXPRESS HOLDINGS, INC. (est. 2022)
- Headquarters
- Chiyoda-ku, Tokyo, Japan
- Employees
- 77,925 (Dec 2025)
- Air freight (2025)
- 933,201 t chargeable
Strengths
- Leading position in Japan
- Strong Asian network
- Large overseas airfreight operation
- Large integrated domestic operations
Limitations
- Smaller presence outside Asia
- Ocean volumes not on the source page
- Airfreight volume below European leaders
7
CH
Nasdaq-listed logistics firm with a US$3.1bn forwarding segment
Best for: US shippers combining forwarding with North American trucking
C.H. Robinson Worldwide is a US logistics company headquartered in Eden Prairie, Minnesota, listed on Nasdaq as CHRW and led by president and chief executive Dave Bozeman. Its largest segment is North American Surface Transportation (NAST), a truckload and less-than-truckload brokerage business with 2025 revenue of US$11.56 billion; its Global Forwarding segment provides international air and ocean forwarding and customs brokerage.
Global Forwarding revenue fell 18.8% in 2025 to US$3.09 billion as ocean rates declined, while adjusted gross profits fell 7.6% to US$742 million and income from operations was US$184 million. The company said it expanded Global Forwarding gross margins by 120 basis points in the fourth quarter and was moving the business to a more centralised model with standardised, AI-enabled processes, which it calls Lean AI.
C.H. Robinson suits US shippers that want international forwarding combined with domestic truckload capacity and one technology platform. Its forwarding network is smaller than those of the European leaders, and the segment's revenue fell more sharply than peers' in 2025.
Key features
- Ocean and air forwarding
- Customs brokerage
- North American truckload and LTL
- Managed transportation services
- AI-enabled booking and pricing
Pricing
Quote-based per shipment or by tender.
Recent results
2025 Global Forwarding: revenue US$3,090m (−18.8%); adjusted gross profits US$742m; income from operations US$184m. NAST revenue US$11,563m.
- Headquarters
- Eden Prairie, Minnesota, US
- Listed on
- Nasdaq (CHRW)
- Global Forwarding revenue (FY2025)
- US$3.09bn
- CEO
- Dave Bozeman
Strengths
- Combines forwarding with huge US truckload capacity
- Strong technology investment
- Audited US public-company reporting
- Improving forwarding margins
Limitations
- Forwarding revenue fell 18.8% in 2025
- Smaller international network than European leaders
- Business centred on North America
- Restructuring toward centralised model
8
Family-owned German logistics group founded in 1930
Best for: European shippers combining groupage with air and sea
Dachser is a family-owned logistics company founded in 1930 that describes itself as a global market leader in system logistics. For 2025 it reports net consolidated revenue of 8.3 billion, 37,452 employees, 427 locations and 42 country organisations, with 86.2 million shipments and 46.7 million tonnes handled.
Dachser's business combines European road logistics with Air & Sea Logistics, its international forwarding network, and contract logistics. Its system-logistics approach relies on standardised processes across its network of 427 locations.
Dachser is a strong choice for shippers whose supply chains combine international air and ocean freight with European distribution. As a family company it publishes less financial detail than listed peers, and its air and sea network is smaller than those of the top four global forwarders.
Key features
- European road groupage network
- Air and sea logistics
- Contract logistics
- Standardised network processes
Pricing
Quote-based per shipment or by tender.
- Founded
- 1930
- Ownership
- Family-owned
- Net revenue (2025)
- 8.3bn (as published)
- Employees
- 37,452
- Locations
- 427
Strengths
- European road logistics network
- Stable family ownership
- Consistent standardised processes
- 86.2 million shipments a year
Limitations
- Smaller air and sea network than leaders
- Less financial disclosure
- Fewer country organisations than global peers
- Strength concentrated in Europe
9
SNCF-owned logistics group with freight forwarding and road networks
Best for: French and European shippers wanting multimodal options
GEODIS is a logistics company belonging to SNCF Group, alongside Rail Logistics Europe. Its services include air freight, ocean freight, road transport, multimodal transport and customs and trade compliance, as well as contract logistics and distribution.
GEODIS combines international forwarding with road and multimodal transport, which lets shippers buy door-to-door services from one provider. Its customs and trade compliance services help shippers manage duties, classifications and regulatory checks for cross-border flows.
GEODIS suits European shippers wanting a single provider for forwarding, road and warehousing, and those for whom multimodal options including rail matter. Its main website does not publish revenue, employee or volume figures, which makes comparison with listed forwarders harder.
Key features
- Air and ocean freight
- Road transport
- Multimodal transport
- Customs and trade compliance
- Contract logistics
Pricing
Quote-based per shipment or by tender.
- Owner
- SNCF Group
- Services
- Air, ocean, road, multimodal, customs
Strengths
- Road transport alongside forwarding
- Multimodal options within SNCF Group
- Customs and compliance expertise
- Stable state-group ownership
Limitations
- Key figures not published on main site
- Smaller air and ocean scale than leaders
- Limited public operating data
- Corporate structure tied to SNCF strategy
10
Logistics group with 39,000 staff in more than 70 countries
Best for: Shippers needing forwarding plus warehousing
Rhenus is a logistics group with more than 100 years of experience, about 39,000 employees, operations in more than 70 countries and over 1,300 sites, including more than 180 warehousing locations. Its business spans international air and ocean freight forwarding, road freight and contract logistics, supported by its warehousing network.
The combination of forwarding with a large site and warehouse network lets Rhenus offer end-to-end services for industrial and retail customers that need storage and distribution as well as international transport.
Rhenus suits industrial shippers in Europe that need forwarding together with port, barge and contract logistics. It does not publish revenue on its main site, and its international forwarding network is smaller than those of the largest global forwarders.
Key features
- Air and ocean freight forwarding
- European road freight
- Large site network
- Contract logistics and warehousing
- Customs services
Pricing
Quote-based per shipment or by tender.
- Experience
- 100+ years
- Employees
- About 39,000
- Countries
- 70+
- Sites
- 1,300+
Strengths
- More than 1,300 sites
- Large warehousing network
- Long operating history
- Broad multimodal offer
Limitations
- Revenue not published on main site
- Smaller global forwarding scale
- Complex group structure
- Less known outside Europe
11
Asian forwarder in 59 markets, member of S.F. Holding
Best for: Shippers with China and Asia trade lanes
KLN Logistics Group Limited, formerly Kerry Logistics Network Limited, is a logistics group that is a member of S.F. Holding and an associate member of the Kuok Group. It has more than 18,000 employees in 59 countries and territories, 59 million square feet of land and facilities and more than 2,000 self-owned operating vehicles.
KLN is an IATA agent offering a full suite of air freight services and provides ocean freight through a network of connections with ocean carriers, together with road and rail freight, customs, warehousing and e-commerce logistics.
KLN is well suited to shippers with flows in and out of Greater China and Asia. Its European and American networks are smaller than those of global leaders, and its main site does not publish revenue.
Key features
- Air freight as IATA agent
- Ocean freight
- Road and rail freight in Asia
- Warehousing and e-commerce logistics
- Customs services
Pricing
Quote-based per shipment or by tender.
- Former name
- Kerry Logistics Network
- Group
- Member of S.F. Holding
- Employees
- 18,000+
- Countries and territories
- 59
Strengths
- Strong Greater China network
- Member of S.F. Holding group
- Own facilities and vehicles
- Broad Asian presence
Limitations
- Smaller Western networks
- Revenue not on main site
- Recent rebrand
- Asia-centred strategy
12
Technology-led forwarder serving 13,000 brands
Best for: E-commerce and consumer brands wanting software-led forwarding
Flexport is a technology-led freight forwarder that built its service around a software platform for booking, tracking, documentation and supply chain data. It says 13,000 brands use Flexport, that it operates in 135 countries and has 60 locations, including offices and warehouses in cities such as Amsterdam, Atlanta, Shanghai and Tokyo, and that customers have moved more than US$175 billion of goods since its inception.
Flexport's software gives shippers online booking and visibility of shipments in one interface, alongside freight and warehousing services delivered through its offices and warehouses. Its positioning appeals to brands that value digital tools and data.
Flexport is a good option for growing brands that want a modern interface and analytics. It is privately held and publishes no audited financial results, and its physical network and volumes are far smaller than those of the global leaders, which can matter during capacity shortages.
Key features
- Online booking and shipment visibility
- Ocean and air freight
- Warehouses in its location network
- Supply chain data tools
Pricing
Quote-based; online quotes through the platform.
- Brands served
- 13,000
- Countries
- 135
- Locations
- 60
- Goods moved since inception
- US$175bn+
Strengths
- Strong software and visibility tools
- Own warehouse locations
- Good fit for e-commerce brands
- Global reach for its size
Limitations
- No audited financial disclosure
- Smaller volumes than incumbents
- Less leverage with carriers in tight markets
- Fewer specialised industrial services
Frequently asked questions
Who is the largest freight forwarder in the world?
By published 2025 figures, DSV reported the largest group revenue among dedicated forwarders, DKK 247.3 billion, after integrating Schenker. Kuehne+Nagel reported the largest published volumes, 4,325,000 TEU of sea freight and 2,238,000 tons of air freight, and says it holds the number one position in global airfreight. DHL Global Forwarding reported about 3.3 million TEU and 1.8 million tonnes.
What does a freight forwarder do?
A freight forwarder arranges the transport of goods from origin to destination on the shipper's behalf. It books space with airlines, shipping lines, railways and trucking firms, consolidates cargo, prepares documents such as bills of lading and commercial invoices, handles customs clearance, arranges insurance and warehousing, and tracks the shipment until delivery. Most forwarders do not own the ships or aircraft they use.
How much does a freight forwarder charge?
Forwarders quote prices per shipment or agree rates through tenders. A quote usually combines carrier freight, fuel and security surcharges, terminal handling at origin and destination, documentation, customs clearance and delivery. Rates move with carrier markets: in 2025 falling ocean rates reduced forwarders' revenue, with Expeditors reporting a 41% year-on-year fall in average revenue per container in the fourth quarter.
What is the difference between a freight forwarder and a freight broker?
In North American usage, a freight broker arranges domestic truck transport between shippers and carriers. A freight forwarder organises international shipments across several modes and usually handles consolidation, documentation and customs, often issuing its own transport documents. Some companies do both: C.H. Robinson runs a large North American brokerage segment and a separate Global Forwarding segment.
Are digital freight forwarders better than traditional ones?
Digital forwarders such as Flexport offer online quotes, booking and shipment visibility in one interface, which suits brands that want data and self-service. Traditional forwarders have caught up with their own portals and have much larger networks and carrier volumes, which can secure capacity when markets tighten. The choice depends on shipment volume, lanes and how much service the shipper needs.
How do I choose a freight forwarder for small business shipments?
Small shippers should compare quotes on their specific lanes, check that the forwarder has its own offices or reliable agents at both ends, confirm customs brokerage capability in the destination country, and ask about cargo insurance and payment terms. Online platforms make quotes easier to compare, but references from businesses shipping similar goods on the same routes are usually the best guide.
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