Overview
Flexport is a technology-led freight forwarder that built its service around a software platform for booking, tracking, documentation and supply chain data. It says 13,000 brands use Flexport, that it operates in 135 countries and has 60 locations, including offices and warehouses in cities such as Amsterdam, Atlanta, Shanghai and Tokyo, and that customers have moved more than US$175 billion of goods since its inception[13].
Flexport’s software gives shippers online booking and visibility of shipments in one interface, alongside freight and warehousing services delivered through its offices and warehouses. Its positioning appeals to brands that value digital tools and data.
Flexport is a good option for growing brands that want a modern interface and analytics. It is privately held and publishes no audited financial results, and its physical network and volumes are far smaller than those of the global leaders, which can matter during capacity shortages.
Flexport features
- Freight forwarding and customs brokerage
- Ecommerce and B2B fulfillment
- Single inventory pool across warehouses
- Trade finance and cargo insurance
- Logistics control tower
- Online booking and shipment visibility
- Ocean and air freight
- Warehouses in its location network
Flexport pricing
Quote-based; no fulfillment rates published.
Flexport strengths and limitations
Strengths
- End-to-end freight to fulfillment
- Customs brokerage in-house
- Former Shopify logistics capabilities
- Strong software and visibility tools
- Own warehouse locations
- Good fit for e-commerce brands
Limitations
- Smaller first-party fulfillment footprint than pure 3PLs
- No published pricing
- No audited financial disclosure
- Smaller volumes than incumbents
- Less leverage with carriers in tight markets
- Fewer specialised industrial services
Appears in
Flexport alternatives and competitors
Alternatives to Flexport: companies ranked in the same lists.
- ShipBob
- Kuehne + Nagel
Rhenus
GEODIS
Dachser- C.H. Robinson
- NIPPON EXPRESS HOLDINGS
- Expeditors
- CEVA Logistics
- DHL Group
- DSV
Stord
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