MaintainX

CMMS with a free plan and built-in messaging, now part of Autodesk

Overview

MaintainX is a CMMS and work-management platform co-founded by Chris Turlica and Hugo Dozois-Caouette. Its about page states that MaintainX is now officially part of Autodesk, advancing the Autodesk Operations Solutions vision of connecting design, manufacturing and operations, and lists Cintas, Carrier and Norfolk Southern among companies using it[2].

Pricing is per user with a unique app login; requester accounts are free[1]. The Basic plan is free indefinitely, with unlimited work orders and procedures, real-time messaging and unlimited requesters, but only two work orders with attached procedures and two active repeating work orders. Essential costs US$20 per user per month on annual billing (US$25 monthly) and unlocks unlimited repeating work orders and image attachments. Premium costs US$65 annually (US$75 monthly) and adds unlimited procedures and analytics, meter-based maintenance, parts inventory and purchase orders, time and cost tracking, an open REST API and a dedicated account manager. Enterprise adds asset-health insights, resource planning, custom permissions, ERP integrations, SSO, multi-site management and the MaintainX Assist AI feature[1].

MaintainX’s strengths are its usable free tier, messaging built into work orders and free requester accounts. Its main limitations are that inventory, purchasing and the API sit on Premium, and multi-site and SSO require Enterprise; the Autodesk ownership may also change product direction.

MaintainX features

  • Free Basic plan with unlimited work orders
  • Real-time messaging on work orders
  • Meter-based maintenance (Premium)
  • Parts inventory and purchase orders (Premium)
  • Open REST API (Premium)
  • Multi-site, SSO and ERP integration (Enterprise)

MaintainX pricing

Basic: free. Essential: US$20/user/month annual (US$25 monthly). Premium: US$65 annual (US$75 monthly). Enterprise: custom. Requester accounts free.

MaintainX strengths and limitations

Strengths

  • Genuinely usable free plan
  • Free requester users
  • Published monthly and annual prices
  • Messaging built into work orders

Limitations

  • Inventory and API only from Premium
  • Multi-site and SSO only on Enterprise
  • Free plan caps procedures and repeating work orders
  • Product direction may shift under Autodesk

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