MPulse

Concurrent-user CMMS with published prices and 3,500+ customers

Overview

MPulse, headquartered in Eugene, Oregon, sells the MPACT CMMS and is part of JDM Technology Group; it reports more than 3,500 customers and lists SOC 2 among its credentials[11].

Professional costs US$29 per user per month on annual billing with a three-user minimum and includes unlimited work orders, PM scheduling and tracking, dashboards, analytics and real-time notifications. Advanced costs US$79 per user per month on annual billing, includes the US$29 technician licence, and adds inventory with costs, time and cost tracking, failure analysis, downtime tracking, unlimited asset meters, data import and export and document management. Enterprise is quoted and can add approved purchasing, API integrations with accounting, machine data and smart-building systems, SSO, multi-factor authentication and up to 300 GB of extra media storage[11].

MPulse licenses concurrent users rather than named accounts, so organisations can create as many accounts as needed and add or remove staff without changing licences; low-cost technician licences cover field work[11]. Higher support tiers include a 99.9 percent uptime SLA[11]. The main drawbacks are the three-user minimum and SSO and integrations reserved for the quoted Enterprise tier.

MPulse features

  • Concurrent-user licensing
  • Unlimited work orders and PMs
  • Failure analysis and downtime tracking (Advanced)
  • Unlimited asset meters (Advanced)
  • Document management
  • SSO, MFA and integrations (Enterprise)

MPulse pricing

Professional: US$29/user/month (annual, min. 3 users). Advanced: US$79/user/month (annual). Enterprise: quote. Volume technician bundles discounted.

MPulse strengths and limitations

Strengths

  • Concurrent licensing reduces cost for shift teams
  • Published prices
  • SOC 2
  • Low-cost technician licences

Limitations

  • Three-user minimum
  • Annual billing
  • SSO and integrations only on Enterprise
  • Smaller ecosystem than larger vendors

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