Overview
UpKeep Technologies was founded in 2015 by Ryan Chan, who is chief executive; its site lists a Los Angeles address and reports that more than 4,000 companies rely on it, with over 40,000 people having used the product[5][4].
Essential costs US$24 per user per month and includes unlimited work orders and locations, the Nova AI assistant and 250 Nova credits a month. Premium, at US$55, adds UpKeep Studio, PM scheduling, custom checklists, parts and inventory with costing, time and labour tracking and 30 days of analytics history. Professional is quote-based and adds offline mode, an external request portal, full analytics history, asset lifecycle tracking and signature capture. Enterprise adds multi-site support, workflow automation, reliability and downtime tracking, purchase-order management, API and custom integrations, SSO and custom dashboards[4].
View-only users, requesters and third-party vendors updating tagged work orders through a public link do not need paid licences[4]. UpKeep lists one-off implementation packages from US$500 for training to US$5,000 for advanced training, and a free trial without a card[4]. Its notable limitation is that preventive-maintenance scheduling is not on the entry plan, and offline mode and full analytics history need a quote-based tier.
UpKeep features
- Nova AI assistant with monthly credits
- Unlimited work orders and locations
- PM scheduling and checklists (Premium)
- Offline mode and request portal (Professional)
- Free requester, view-only and vendor users
- Multi-site, API and SSO (Enterprise)
UpKeep pricing
Essential: US$24/user/month. Premium: US$55/user/month. Professional: quote. Enterprise: quote. Implementation: US$500–5,000 one-off. Free trial, no card.
UpKeep strengths and limitations
Strengths
- Published prices for two tiers
- Free licences for requesters and vendors
- AI credits included
- Clear implementation packages
Limitations
- PM scheduling not on Essential
- Offline mode needs a quote tier
- Only 30 days of analytics on Premium
- Implementation costs extra
Appears in
UpKeep alternatives and competitors
Alternatives to UpKeep: companies ranked in the same lists.
MaintainX
Limble
Fiix- eMaint
IBM Consulting
Siemens AG
Maintenance Connection
MPulse
Eptura Asset (Hippo CMMS)
FTMaintenance Select
Fracttal One
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