Overview
Okendo sells product and site reviews for e-commerce brands and says more than 18,000 Shopify brands use it; it is a certified Shopify Plus app and a Google partner for Google Shopping and Seller Ratings[14]. Its Reviews product covers photo and video reviews, attribute ratings, a rewards engine, email sequences and targeted review campaigns; on-site display with AI summaries and keyword filters, Q&A and an SEO page; AI sentiment analysis and AI replies; and distribution to Google Shopping, Seller Ratings, TikTok Shop, Meta Shops, Walmart and the Shop app, some as add-ons[14].
Okendo does not publish prices; its calculator bands customers by monthly orders (0–200 up to more than 10,000) across five tiers, Essentials, Growth, Power, Advanced and Enterprise[14]. Individual products can be bought monthly or annually, while platform bundles normally require annual terms, and order overages can be handled by upgrading or buying one-time credits[14]. The vendor states GDPR, CCPA and SOC 2 compliance and that merchants own and can export their reviews; customer-facing text is available in more than 20 languages[14].
Okendo features
- Automated review requests and smart forms
- Review rewards engine
- AI review summaries and keywords (Growth)
- Q&A and TikTok Shop integration (Growth)
- Loyalty, surveys, quizzes and referrals in the same suite
- Shopify POS integration
- Photo, video and attribute reviews
- AI summaries and sentiment analysis
Okendo pricing
Free plan up to 50 orders per month. Essential (200 orders), Growth (1,500 orders) and Power (3,500 orders) on the App Store with annual options and a 14-day trial; Advanced and Enterprise via sales. Okendo's website does not publish prices, and the App Store converts the base price into local currency, so see vendor for the US-dollar amount.
Okendo strengths and limitations
Strengths
- Reviews, loyalty, surveys and quizzes in one platform
- Bundle discount across products
- Free plan for very small stores
- Marketplace and social-commerce syndication
- Reviews exportable by the merchant
- Monthly option for single products
Limitations
- Prices not published on its own website
- Advanced reporting only on higher tiers
- Free plan capped at 50 orders per month
- No published prices
- Built around Shopify
- Several channels sold as add-ons
Appears in
Okendo alternatives and competitors
Alternatives to Okendo: companies ranked in the same lists.
Yotpo
Birdeye
Judge.me Product Reviews- Rivyo
Junip- Ali Reviews
- CWILL (Trustoo) Product Reviews
Fera Product Reviews- AG Product Reviews (Air Reviews)
Stamped Product Reviews & UGC
Loox- Bazaarvoice
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