Birdeye Pricing, Plans & Alternatives (2026)

Overview

Birdeye is a customer experience platform best known for review management, which sells listings and local search tools as part of a broader suite^[24]. Its pricing page organises the products into four AI suites named BirdAI, Jay, Myna and Robin, with listings sitting under Jay, and cites G2 grid reports in which it is placed as a Leader in the Local SEO and Local Listings Management categories^[24]. Those placements are based on G2 user reviews and are reported here only as the vendor’s claim.

Birdeye prices by quote. It states that pricing is “built around outcomes, not seat counts”, that customers sign one contract on one platform and pay only for what they deploy at their locations, and it groups buyers into location-count tiers of 1–3, 4–9, 10–39, 40–249, 250–999 and 1,000 or more^[24]. The tiering suggests the product serves small practices as well as large chains, which distinguishes it from enterprise-only platforms.

Birdeye suits businesses whose main local-search lever is review volume and response, such as healthcare, home services and automotive, and that also want messaging and survey tools in the same contract. Buyers who need only listings or rank tracking will find dedicated tools cheaper and more transparent; the pricing page lists no prices and does not mention a free trial^[24].