Broadly

Overview

Broadly Inc., based in Boca Raton, Florida, sells an AI-led front-desk product to local businesses in auto, home, legal and pet services, and says it serves more than 16,000 local professionals^[11]. Review management is part of its AI Front Desk plan, which costs US$299 per month billed monthly or US$249 per month prepaid (US$2,990 a year), plus a US$250 setup fee^[11]. That plan includes an AI receptionist handling about 300 call minutes a month, review requests with replies written in the owner’s voice, weekly social posts, listing sync to six platforms and integrations with ServiceTitan, Jobber, Housecall Pro and Gingr^[11].

The entry AI Voice plan, at US$199 per month, does not include review requests, and a free plan offers a presence check and a website builder^[11]. The top plan, 24/7 AI Workforce, costs US$699 per month or US$583 prepaid and adds tracking of whether AI assistants such as ChatGPT, Gemini and Perplexity recommend the business^[11]. All paid plans run on 12-month agreements, and franchise and multi-location enquiries are directed to Vendasta^[11].

Broadly features

• Review requests with AI-written replies
• AI receptionist and call answering
• Weekly social posting
• Listing sync
• Field-service software integrations
• AI search visibility tracking (top plan)

Broadly pricing

Free plan; AI Voice US$199/month (no reviews); AI Front Desk US$299/month or US$249 prepaid + US$250 setup; 24/7 AI Workforce US$699/month or US$583 prepaid + US$500 setup. 12-month agreements on paid plans.

Broadly strengths and limitations

Appears in

• Best Review Management Software in 2026 #9

Broadly alternatives and competitors

Alternatives to Broadly: companies ranked in the same lists.

• Birdeye
• Reputation
• Yext
• CChatmeter
• RReviewTrackers
• Podium
• GatherUp
• NiceJob
• Trustpilot
• Yotpo
• Okendo
• BBazaarvoice