Yotpo

Reviews and UGC from an enterprise retention-marketing vendor

Overview

Yotpo’s review app is the oldest in this list, launched on the Shopify App Store on 15 November 2011. Its developer, Yotpo, gives a New York address on the listing, and the app had 4,624 merchant reviews in November 2026.[5] Yotpo describes its mission as helping brands “earn trust, build loyalty” through AI-powered reviews and loyalty, and sells Reviews & UGC, Loyalty & Referrals and an AI-visibility product called Discover.[6]

The app collects product and site reviews, photos and videos through email requests with AI-assisted prompts, and displays them in customisable widgets with smart filters, carousels and AI summaries. Higher plans add Google Seller Ratings, Google Shoppable Ads integration, custom questions and smart sorting.[5] Reviews can be connected to Yotpo Loyalty for a combined programme.[5] Yotpo’s pricing FAQ states that Reviews & UGC has a limited free plan for up to 50 monthly orders and paid plans from US$15 per month, while premium and enterprise tiers are quoted individually; prices change with order volume.[6] Yotpo is generally positioned at mid-market and enterprise brands, and costs at higher volumes are considerably above flat-priced rivals.

Yotpo features

  • Automated review requests with AI prompts
  • Photo and video UGC
  • Google Seller Ratings (Pro)
  • AI review summaries and smart sorting
  • Integration with Yotpo Loyalty
  • Retail and cross-domain syndication (Premium)
  • Photo and video reviews
  • Automated review request emails

Yotpo pricing

Free up to 50 monthly orders. Paid Reviews plans from US$15/month, scaling with order volume; Premium and Enterprise quote-based. Bundles with Loyalty available.

Yotpo strengths and limitations

Strengths

  • Longest track record in the category
  • Pairs natively with Yotpo Loyalty
  • Enterprise features such as retail syndication
  • Free plan for small stores
  • Broad e-commerce integrations
  • Combined with loyalty programs

Limitations

  • Price rises with order volume
  • Top tiers quote-based
  • Free plan limited to 50 orders per month
  • Order caps on paid plans
  • Syndication and AI analytics only on quoted tiers
  • Inconsistent starting price on the pricing page

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