When I Work

Overview

When I Work is an employee scheduling and time-tracking application headquartered in Minneapolis, Minnesota. The company states that more than 200,000 workplaces and more than a million users in more than 50 countries use the product.^[3] It focuses on hourly teams in sectors such as retail, hospitality and healthcare, where staff manage availability, swap shifts and clock in from a mobile app.

Core functions are schedule building with templates and auto-fill, availability and time-off requests, shift trading, a time clock, attendance and overtime tracking, and team messaging. Higher tiers add further reporting and integration options.^[3]

Pricing is published per user per month: Essentials at US$2.50, Pro at US$5 and Premium at US$8, with monthly or annual billing and a 14-day free trial that requires no credit card. The page’s FAQ states that pricing starts at US$2.50 for single-location teams and US$5 for multi-location businesses, while the plan table lists multi-location scheduling under Essentials, so buyers with several sites should confirm which tier applies.^[3] No free plan is listed, unlike Homebase, Connecteam and Sling.

When I Work features

• Schedule templates and auto-fill
• Availability and time-off requests
• Shift trading with manager approval
• Time clock
• Overtime and attendance tracking
• Team messaging

When I Work pricing

Per user per month: Essentials US$2.50; Pro US$5; Premium US$8. Monthly or annual billing. 14-day free trial, no credit card.

When I Work strengths and limitations

Appears in

• Best Employee Scheduling Software in 2026 #2

When I Work alternatives and competitors

Alternatives to When I Work: companies ranked in the same lists.

• Deputy
• Homebase
• Connecteam
• Sling
• PPlanday
• Shiftbase
• AAgendrix
• RotaCloud
• Humanity Schedule
• ZZoomShift
• Rotaready