Datto SIRIS

Cloud RMM with native Microsoft 365 management and regional data hosting

Overview

SIRIS is Datto’s business continuity and disaster recovery product, combining an on-site appliance with replication to the Datto Cloud. Datto’s privacy, trust-centre and documentation pages are hosted on Kaseya domains, reflecting its place in the Kaseya group, and the product is marketed through managed service provider partners, to whom Datto offers free, unlimited support[14].

The product’s distinguishing feature is recovery verification: AI-based screenshot verification, which Datto says is included at no additional cost and has more than 99% verification accuracy, boots protected systems and checks that services and applications respond[14]. Protected servers or VMs can be virtualised locally on the SIRIS appliance or in the cloud, with direct file restore, bare-metal recovery and Fast Failback also listed[14]. Cloud retention can be infinite or time-based[14]. Datto describes a flat-fee model with free-to-use hardware and no separate charges for cloud ingress, egress or disaster recovery testing, but actual prices are only available on request[14]. Buyers who do not work with an MSP may find the channel model a barrier.

What Datto SIRIS does

  • Ticketing with configurable layouts
  • RMM data in the service desk
  • Contract, labour and expense invoicing
  • Capacity and workforce planning
  • 170+ integrations via open API
  • LiveMobile app
  • Native Microsoft 365 management
  • Patch management and ransomware detection

Datto SIRIS pricing

Quote-based; "Request Pricing" or "Get a price quote". No free trial mentioned.

Datto SIRIS strengths and limitations

Strengths

  • Strong integration with Datto RMM
  • Cloud-only, no hosting burden
  • Broad integration catalogue
  • Security controls including SSO
  • Strong data-residency options
  • Native M365 management

Limitations

  • No published pricing or trial
  • Value tied to Kaseya bundles
  • Kaseya product consolidation can change roadmap
  • Demo required before evaluation
  • No published pricing
  • Trial must be requested

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