SuperOps

Overview

SuperOps describes itself as an “AI-native PSA and RMM platform for MSPs”^[7]. The PSA side includes an AI-powered service desk with automated SLAs, escalations and Monica AI triage; contract management that ties technician work to contracts with delivery-based cost tracking and profitability analysis; service automation, project management, IT documentation and inventory management^[7]. The RMM side covers automatic device discovery, policy and patch management, remote access and mobile device management^[7].

Its general pricing page bills per endpoint per month with unlimited technicians, sets a minimum of 150 endpoints per plan, and offers two plans, Prime and Prime Plus (adding mobile device management), both priced on request^[6]. A free trial and free onboarding are offered^[6]. Having PSA and RMM on a single data model avoids the integration overhead of separate products. The trade-offs are a younger platform with a smaller integration ecosystem than ConnectWise or Kaseya, and a 150-endpoint minimum that may not suit very small MSPs^[6].

What SuperOps does

• AI service desk with Monica AI triage
• Contract management and profitability
• Projects and IT documentation
• Built-in RMM and MDM
• Unlimited technicians
• Automatic device discovery and enrolment
• Policy-based patch management
• Remote access with live metrics

SuperOps pricing

Per endpoint per month, unlimited technicians; Prime and Prime Plus plans, request pricing; minimum 150 endpoints; free trial and free onboarding.

SuperOps strengths and limitations

Appears in

• Best PSA Software in 2026 #6
• Best RMM Software in 2026 #7

SuperOps alternatives and competitors

Alternatives to SuperOps: companies ranked in the same lists.

• ConnectWise PSA
• Syncro
• N-able Cove Data Protection
• Datto SIRIS
• Teamwork.com
• GGorelo
• PPulseway
• MSManageEngine ServiceDesk Plus
• Level
• NinjaOne
• BigTime
• Productive