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NinjaOne

Endpoint management platform with built-in asset inventory and licence tracking

Overview

NinjaOne is an endpoint management and remote monitoring platform whose ITAM module is built into the same agent and console. It maintains a unified inventory of hardware, software and lifecycle records for managed, unmanaged, online and offline assets; detects unmanaged or rogue devices including IoT devices, smart boards, desk phones and legacy systems; normalises software licence names and tracks allocation, usage, renewals and compliance; maps relationships between devices, applications and users; and tracks asset age, warranties and depreciation[13]. A public API integrates with ServiceNow and other ITSM tools[13].

NinjaOne lists FedRAMP, SOC 2 Type II, ISO/IEC 27001, GDPR compliance and HIPAA business associate agreements[13]. Pricing is per device and not fully published; the company states that it starts at about US$1.50 per endpoint per month at 10,000 endpoints, rising to US$3.75 at 50 or fewer endpoints, varying by region and products purchased[12]. A 14-day trial is available[12]. The advantage is that teams can fix problems from the same platform that tracks the asset; the limitation is that procurement, contracts and deep licence entitlement modelling are lighter than in dedicated ITAM suites.

What NinjaOne does

  • Monitoring, alerting and auto-remediation
  • Patching for Windows, macOS, Linux and 200+ apps
  • Four remote-access options
  • Katana AI troubleshooting
  • Mobile technician app
  • FedRAMP, SOC 2 Type II, ISO 27001
  • Unified hardware and software inventory
  • Shadow IT and unmanaged device detection

NinjaOne pricing

Per device per month: as low as US$1.50 at 10,000 endpoints, up to US$3.75 at 50 or fewer; full pricing by quote; 14-day free trial; no implementation fees; cancellation with 60 days' notice without promotional commitment.

NinjaOne strengths and limitations

Strengths

  • Fast, cloud-native interface
  • Broad patching including third-party apps
  • Strong compliance attestations
  • No implementation fees
  • Remediation and inventory in one agent
  • Detects unmanaged devices

Limitations

  • Full price list not public
  • Per-device cost rises for small fleets
  • Best features need additional modules
  • Vendor ratings claims inconsistent on page
  • Full pricing not published
  • Lighter procurement and contract features

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