Teamwork.com

Client-work project management with billing, budgets and retainers

Overview

Teamwork.com is a project management platform aimed at agencies, consultancies and other teams that deliver work for clients. Alongside list, board, Gantt and table views, it builds billable time tracking, time budgets, retainers and client invoicing into the project record, and its upper tiers add quotes, CRM-to-project handover, resource planning, multi-currency budgets and profitability insights[17].

The Free plan covers up to five users and five projects with 100 MB of storage. Basics adds billable time tracking, reporting and unlimited project templates; Accelerate adds smart intake forms, workload and capacity planning, retainers, client invoicing and HubSpot and QuickBooks integrations; Optimize adds Salesforce and NetSuite integrations. Customers can choose US or EU hosting. The company also sells a separate help desk product, Teamwork Desk, priced per agent[17].

Paid plans carry user minimums of three on Basics and five on Accelerate, and the pricing page shows only annual prices, noting that annual billing saves about 29% compared with monthly. Project counts are capped at 300 on Basics and 600 on Accelerate[17].

Teamwork.com features

  • Billable time tracking and time budgets
  • Retainers and client invoicing (Accelerate)
  • Workload and capacity planning
  • Smart intake forms
  • US or EU data hosting
  • HubSpot, QuickBooks, Salesforce and NetSuite integrations
  • Client project management and intake forms
  • Time tracking and budgets

Teamwork.com pricing

Billed annually: Free: up to 5 users, 5 projects. Basics: US$9.99/user/month, 3-user minimum. Accelerate: US$24.99, 5-user minimum. Optimize and Enterprise: quote-based. 14-day trial without a card.

Teamwork.com strengths and limitations

Strengths

  • Billing, budgets and retainers built in
  • Choice of US or EU hosting
  • Free plan for five users
  • Clear storage and automation limits per plan
  • Free plan
  • Low entry price

Limitations

  • User minimums on paid plans
  • Monthly prices not published
  • Project caps on Basics and Accelerate
  • Resource planning and profitability on quote-based tiers
  • Lighter PSA depth
  • Minimum seats on paid plans

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