Overview
monday.com Work Management is the core product of monday.com Ltd., a company with offices in New York and Tel Aviv that is listed on Nasdaq under the ticker MNDY and run by co-founders and co-CEOs Roy Mann and Eran Zinman. The company reported third-quarter 2026 revenue of US$377.5 million, up 19% year over year, and 5,038 paid customers with more than US$50,000 in annual recurring revenue[5]. Its investor site describes it as trusted by nearly 250,000 customers[5].
The product is built on configurable boards whose columns hold statuses, dates, people and numbers, with views including timeline, Gantt and calendar from the Standard plan. The same platform underlies separate monday CRM, monday service and monday dev products priced on their own. Every paid Work Management plan includes a monthly AI credit allowance, from 1,000 credits on Basic to 3,000 on Pro[4].
Limits are tied closely to plan level. Standard includes 250 automation and 250 integration actions a month, against 25,000 each on Pro; private boards and time tracking are Pro features, and portfolio and resource management require Enterprise. Plans start from three seats, and the FAQ states monthly billing is not discounted, with annual billing saving 18%[4].
monday CRM features
- Free plan for up to two seats
- Timeline, Gantt and calendar views from Standard
- AI credits included on paid plans
- 250 to 25,000 automation actions a month by plan
- Time tracking and private boards on Pro
- Portfolio and resource management on Enterprise
- Board-based pipelines and custom columns
- Email sync and activity timeline
monday CRM pricing
Prices as displayed in euros, billed annually: Free: up to 2 seats. Basic: €9/seat/month. Standard: €12. Pro: €19. Enterprise: quote-based. Plans start from 3 seats; annual billing saves 18%; 14-day Pro trial. The page states the final price depends on billing country.
monday CRM strengths and limitations
Strengths
- Very flexible board and column model
- Free unlimited viewers from Basic
- AI credits bundled in each paid plan
- Related CRM, service and dev products on one platform
- Highly configurable boards and automations
- Sales and delivery work in one workspace
Limitations
- Three-seat minimum on paid plans
- Standard caps automations at 250 actions a month
- Time tracking and private boards only on Pro
- Price shown varies by billing country
- Three-seat minimum on all plans
- The pricing page cites both an 18% and a 33% yearly discount
Appears in
- Best HubSpot Alternatives in 2026 #6
- Best Project Management Software in 2026 #2
- Best CRM for Small Business in 2026 #10
- Best CRM Software in 2026 #6
monday CRM alternatives and competitors
Alternatives to monday CRM: companies ranked in the same lists.
- Zoho Analytics
- Salesforce Sales Cloud
Close
Copper
Freshdesk
Pipedrive
Keap
Nutshell
Less Annoying CRM
Microsoft Power BI
HubSpot data enrichment
SugarAI (formerly SugarCRM)
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