Less Annoying CRM

Single-price CRM for very small businesses

Overview

Less Annoying CRM describes itself as simple CRM for small businesses since 2009; it is a family-owned, self-funded company in St. Louis, Missouri.[4] Its proposition is the absence of tiers: every customer gets the same product for US$15 per user per month plus tax, with no contract.[4]

The plan includes unlimited contacts and pipelines, 25 GB of file storage per user, task management, email logging, user permissions, HIPAA compliance with a business associate agreement and free phone and email support, which the company extends even to non-paying users. A 30-day trial needs no card.[4]

The product suits professional practices, local service firms and small B2B teams that want a tidy contact database and pipeline. It omits marketing automation and built-in calling, and the vendor recommends staying under about 50,000 contacts and companies.[4]

Less Annoying CRM features

  • Unlimited contacts and pipelines
  • Tasks and calendar
  • Email logging
  • 25 GB storage per user
  • HIPAA compliance with BAA
  • Free phone and email support
  • Contacts, companies and pipelines
  • Custom fields

Less Annoying CRM pricing

US$15/user/month plus tax, monthly, no contract. 30-day trial without card.

Less Annoying CRM strengths and limitations

Strengths

  • Single transparent price
  • Human phone support at no extra charge
  • HIPAA-ready for small practices
  • Very fast to learn
  • One transparent price
  • Free phone support

Limitations

  • No marketing automation
  • No built-in calling
  • Limited automation
  • Suggested ceiling of about 50,000 records
  • Limited workflow automation
  • Recommended ceiling around 50,000 records

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