Overview
Capsule is a CRM aimed at small businesses that want contacts, sales pipelines and simple project tracking in one tool. It offers a free plan for up to two users and 250 contacts with one pipeline.[8]
Paid plans are priced in US dollars per user per month: Starter at US$18 annual or US$22 monthly with 30,000 contacts; Growth at US$36 or US$40 with 60,000 contacts and five pipelines and project boards; and Advanced at US$54 or US$60 with 120,000 contacts and 50 pipelines and boards. An Ultimate plan adds a dedicated account manager and custom training on request, and a 14-day trial with all features needs no card.[8]
Capsule’s limits are deliberate: automation and reporting are modest compared with HubSpot or Zoho, and the free plan’s 250-contact cap is mainly a trial.
Capsule CRM features
- Sales pipelines
- Project boards (Growth and above)
- Contact records with history
- Custom fields
- Region selector with GBP and EUR
- 14-day trial
Capsule CRM pricing
Free: 2 users, 250 contacts. Starter US$18 annual / US$22 monthly; Growth US$36 / US$40; Advanced US$54 / US$60 per user/month. Ultimate on request. Annual saves up to 18%.
Capsule CRM strengths and limitations
Strengths
- Clean, simple interface
- Projects and sales in one tool
- Monthly billing available
- Generous contact limits on paid plans
Limitations
- Free plan very limited
- Modest automation
- Basic reporting on lower tiers
- Smaller ecosystem
Appears in
Capsule CRM alternatives and competitors
Alternatives to Capsule CRM: companies ranked in the same lists.
HubSpot data enrichment- Bigin by Zoho CRM
Less Annoying CRM
Freshdesk- Zoho Analytics
Pipedrive
Nutshell
Copper
monday CRM- Salesforce Sales Cloud
Close
Keap
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