Capsule CRM

Straightforward CRM with sales pipelines and project boards

Overview

Capsule is a CRM aimed at small businesses that want contacts, sales pipelines and simple project tracking in one tool. It offers a free plan for up to two users and 250 contacts with one pipeline.[8]

Paid plans are priced in US dollars per user per month: Starter at US$18 annual or US$22 monthly with 30,000 contacts; Growth at US$36 or US$40 with 60,000 contacts and five pipelines and project boards; and Advanced at US$54 or US$60 with 120,000 contacts and 50 pipelines and boards. An Ultimate plan adds a dedicated account manager and custom training on request, and a 14-day trial with all features needs no card.[8]

Capsule’s limits are deliberate: automation and reporting are modest compared with HubSpot or Zoho, and the free plan’s 250-contact cap is mainly a trial.

Capsule CRM features

  • Sales pipelines
  • Project boards (Growth and above)
  • Contact records with history
  • Custom fields
  • Region selector with GBP and EUR
  • 14-day trial

Capsule CRM pricing

Free: 2 users, 250 contacts. Starter US$18 annual / US$22 monthly; Growth US$36 / US$40; Advanced US$54 / US$60 per user/month. Ultimate on request. Annual saves up to 18%.

Capsule CRM strengths and limitations

Strengths

  • Clean, simple interface
  • Projects and sales in one tool
  • Monthly billing available
  • Generous contact limits on paid plans

Limitations

  • Free plan very limited
  • Modest automation
  • Basic reporting on lower tiers
  • Smaller ecosystem

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