Overview
Close is a CRM built around outbound communication: calling, SMS and email sequences are native rather than integrated, and the interface is organised around a daily list of leads to contact. It is popular with inside-sales teams and start-ups that run high-volume outreach.
The pricing page lists Solo, Essentials, Growth and Scale plans per user per month, showing two figures for each: US$9 and US$19, US$35 and US$49, US$99 and US$109, and US$139 and US$149. The page does not label which figure applies to annual and which to monthly billing; the lower figure is presumably the annual rate. A Custom plan is quoted after a demo, and a 14-day trial with US$5 of calling and enrichment credit requires no card.[17]
Close’s limitations are the corollary of its focus: marketing automation, service ticketing and complex account hierarchies are outside its scope, and calling minutes and enrichment are usage-billed.
Close features
- Built-in calling
- SMS
- Email sequences
- Smart lead views
- Enrichment credits
- Built-in power dialer and calling
- SMS and email sequences
- Smart views of leads to contact
Close pricing
Solo US$9/US$19; Essentials US$35/US$49; Growth US$99/US$109; Scale US$139/US$149 per user/month (billing periods not labelled). 14-day trial.
Close strengths and limitations
Strengths
- Native calling and SMS without a separate dialer
- Clear four-tier pricing
- Cheap Solo entry plan
- Native calling and SMS
- Fast set-up
- Built around daily outreach
Limitations
- Little marketing automation compared with HubSpot
- Pricing page does not state which price applies to monthly versus annual billing
- Usage charges for calls
- No marketing automation
- Billing labels unclear
- Limited account hierarchy
Appears in
- Best HubSpot Alternatives in 2026 #9
- Best CRM for Small Business in 2026 #12
- Best CRM Software in 2026 #12
Close alternatives and competitors
Alternatives to Close: companies ranked in the same lists.
- Salesforce Sales Cloud
- Zoho Analytics
Pipedrive
Freshdesk
monday CRM
Copper
HubSpot data enrichment
Nutshell
Less Annoying CRM
Keap
Microsoft Power BI- Bigin by Zoho CRM
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